I hired a handyman who insured me he could do everything that I asked, including laying the floors. After two weeks, I fired him because he wasn't doing a lot of the things I needed done, but still expected to be paid for his time. Drew came in and assessed the remaining work to be done. He gave me a time frame for completion, and explained everything that he did. He checked with me before he started anything new, and insisted I prioritize what he did. He was full of information on things that had been done before he got here, and shared information on things that were done incorrectly, but that I had not noticed. He then fixed the mistakes. He was comfortable to be around, and cleaned up after himself. As I was eager to do the things that I could by myself, he was great at pointing out things I could do and giving advice on how they could be done. I felt there was constant open communication between us. He would be my first call for anything I needed doing, because if he couldn't do it himself, he knows someone who could. This started out as a really bad, expensive exercise, and Drew turned it into something very positive.