Minneapolis Small Bathroom Remodel

Excellent work, good communication, and trustworthy. I was referred to David by a kitchen designer to install cabinets, extend a wall, and install a vent. Everything went extremely well and looks great. Because I was pleased with the kitchen, I selected David for 2 additional jobs. The deck was the largest project and I'm very pleased with quality construction. Throughout all of the projects, David was very easy to work and responsive. I had no issues trusting him and his team working in my home.

John Meyer(project manager) arrived at the house. We discussed the multiple aspects of the Bathroom remodel. He confirmed that this is something the company is capable of. He stated he would contact me via email. After 5 business days I emailed him and he stated he was trying to get information on our spa tub to replace the hardware. I had given him the company name and number. I waited 10 days after that email and he stated he was still not done. I called the number regarding our spa tub to see if the information was difficult to obtain, but the first person I spoke with helped me with every question. So I once again emailed Cady Handyman and after 1 month I still have not heard from anyone.

The most regrettable experience I've had as a homeowner is working with Great Lakes Window & Siding. The bathroom remodel I hired them for took longer than promised (3-4 weeks, not 3-4 days), and the work performed was shoddy and lacking in professionalism (the grout work was so bad we're already thinking of hiring someone to redo it less than 2 years later; if that's not bad enough, the water wasn't turned off prior to our bathtub's removal/replacement, leading to a burst pipe and water damage to an adjacent room's ceiling. Great Lakes' idea of resolving that issue was painting over the water stains -- but the splotches are still visible -- and two years later the pipes are leaking, perhaps because they forgot to install a gasket on the overflow valve. I called to have them come out and stand by their work (the leak stained the ceiling). They promised they would, but never fit me into their schedule. If you have read this far, trust me; you will regret it. Look elsewhere.

Overall, I really enjoyed working with Great Lakes. I had the same two guys come out and install my bathroom (Hassan and Mike). The remodel took 3 days. They were professional and courteous; on time and cleaned up the area every night. Hassan kept me in the loop for changes and asked for my opinions when it came to placing certain pieces in the shower. My only complaint would be in communication between Great Lakes home office. After my consultation, I was told I would receive samples of the vanity color and countertop (for painting) which didn't happen & the person I was to contact had left the company so my emails were not getting through and I had to contact the office and explain my issue. Other than that, I would definitely recommend this company to my family and friends.

Very well. We needed handicapped updates (higher toilets & grab bars), and also a new vanity top. Tom’s contract was thorough. The price was moderately high, but dialogue made us comfortable. As it turned out, Tom encountered problems ( rotten drain pipe connecting to the sink, adding trim needed because we wanted the vanity higher, adding additional outlets to the backslash, etc. He admits “I am not a plumber or electrician”, but that only means “licensed”. In reality he accomplishes the required tasks w/o having to call in help: and solves problems that others would have upped the costs. He only charged us for the extra parts required to correct the issues, and not the labor (and he had to make several trips for parts).

We wanted to completely update the look of our bathroom without altering the footprint. Trent really understood what we were trying to accomplish, and it was evident from the beginning that he knew what he was talking about (a fact I confirmed by speaking with several of his references). Plus, his bid was fair. The entire process, starting with demolition day and ending with final inspections, took slightly over 2 months. However, the tub/shower was plumbed and operational within the first 3 weeks; this is important to note because it's our ONLY full bathroom and the only place to bathe in the house. Trent was very sensitive to that fact and understood it was of utmost importance to have use of our shower as soon as possible after the start of remodel. He stayed in constant contact with us during the course of the remodel and immediately responded to my myriad questions throughout the process and quickly rectified any issues that arose. We love our newly remodeled bathroom! It looks and feels like a spa!

I filled out the contact page on Apex's website (linked from Angie's List) looking to get a quote on a bathroom upgrade, which I assumed would involve scheduling a visit. I did receive a reasonably prompt reply; however, that reply was simply to ask for a phone number for Apex to call me. I responded with my phone number and an explanation that I had not included it in the first place, because email is a far more effective and efficient way to communicate with me. I then received a few voicemails from Apex, but never providing anything other than a request to call them back. On at least one of these occasions, I was actually home, but did not answer the call, because, for reasons I can't explain, whatever phone system Apex uses does not identify itself to my caller ID, and I do not answer unidentified calls. After a couple weeks of this, I followed up with another email, re-explained the situation, and asked if they could reply via email with whatever information they needed from me to move forward, and I would supply it. Again, I received a reasonably prompt email reply, stating that they always ask three questions: 1) description of work to be done, 2) budget, and 3) time frame. I was a little put off by the request for a job description, since I had provided that with the initial contact form, but I figured that since we were at least corresponding now, I'd humor them. I provided another (fairly detailed) description of what I was looking to have done, as well as the time frame I was looking to have the work completed (at the time, about 4-5 months in the future). In regard to the budget, I again explained that I was looking for quotes, so that while I did have an ideal figure I was hoping to stay within (which I also provided), I was more interested in getting a quote from them than worrying about how much I was able/willing to spend. That was five weeks ago, and I've never heard anything more from them. I don't know if they just decided my job was too small (if so, why do they advertise that they do bathrooms?), if they just couldn't be bothered to via email (if so, why do they have a contact form on their website?), if they just didn't want to put something in writing (which would be a major red flag if so), or some other reason. Regardless, they've apparently decided they don't even want to schedule a visit, let alone provide a quote and hopefully score some business. If hired, they may do great work, but if they make it this difficult just to schedule a visit to get a quote, I can only imagine what a nightmare of communication actually working with them could turn into.

Craig is does bathroom remodeling with an artist's flair. This is the second bathroom we've had him remodel for us, and we would definitely call him again if we needed to. He helped us pick out tile colors and accents. He is generally good about managing his time and getting things done once the project gets going, plus or minus a day or two. I'm amazed at how well everything turned out. Totally worth the money and effort. One thing to know about Craig is that he can be a little bit slow to respond during the planning phase. Stick with it and he typically comes through with a beautiful end result.

Emily was great. She found a solution to moving things around in a bathroom remodel that nobody else thought of and it solved the issue. Overall worked with us great as a designer for our main bathroom remodel and then did the design and install on a closet organizing system. We wanted our bathroom remodel to fit into the fact our house is 1969, and she blended it well so it fit the period.

I wish Joe could move in with me and take care of my house. He would also be a good friend and house-mate! Go with Joe!