Minneapolis HVAC Repair

Showed up late and turned out my thermostat needed to be replaced. Cost them under $50 for the part (retail online so likely much less for Pronto) and under 30 minute install...charged me $479.00!!! plus the service fee of $149. Never use again.

I went through the HSA Home Warranty Company to get my furnace fix as it kept turning off ever 15 minutes and then turning back on. They assigned my service request to Majestic. The company was very prompt in getting the appointment set up and came out on time. There rep Mike came out to fix the issue and said that my filter was dirty and this was causing the issue. He left and about an hour later I notice my furnace was having the same issue. I called back and they rescheduled Mike to come back out the next day. This time he said my A coil was dirty and I would have to call someone else to fix this. I asked him if they do not do this type of service and he said no. I call the main office and asked them if they do this service and they said they did. I told them what Mike had said that they did not do that service. At this point, the lady said she would talk to Mike and get back to me. As I was waiting I checked my furnace and realized that my furnace had no filter in it anymore and had been running for a full day. When the lady called back she said that Mike was new and didn't know they did that service. I told her that he had left the furnace without a filter in it and she said yes, he did that because the A coil was clogged. I told her that he didn't know it was clogged until he came out the second time and he removed the filter the day before that. They offered to come out to clean the A coil but it was going to be $200. I said at this point I am very unhappy with the service and the service guy not telling the whole story and didn't really want to give them any business. I told her that I would be leaving a review of my experience. She said she would tell the owner. The owner called me back and was very rude and said he had more money than me and would sue me if I left a bad review for him and hung up on me.

Another provider accidentally flipped a switch to turn off the heat. This provider turned it back on.

Awesome. I've used Scott and Bloomington Heating multiple times for my home. He is one of the first people I call for my HVAC needs. He's fixed a broken garage furnace, he cleans both my A/C and furnace on a preventative maintenance plan. Previously I had used some other companies who couldn't always complete the job. Now I just call Scott who gets the job done right the first time with fair and affordable pricing.

Good and Friendly service. Only real issue is the actual repair cost us about $225/hr... a little steep, but about what everyone else charges for the fix.

Service tech was very professional and very helpful with repair and with ideas on how to avoid future issues.

It's not often I get ripped off, but they got me with an Air Conditioner repair. With 90+ degrees outside after almost a week without air, I bought their pitch about all the things that are wrong with my AC and paid them almost $1,700! All I needed is a seal & recharge service, which usually runs around $400. They told me I needed a new "Voltage Absorption" system and some other stuff and it sounded important. IT DOES NOT EXIST. See an ABC affiliate news report about the same ripoff: [*** Link removed ***]

A capacitor needed to be replaced. It costs $35. They charged 292. I feel It is price gouging. On talking to a manager, he said that insurance, inventory cost etc more than justifies their “reasonable” charges.i will never go near them. Only reason I went with them was because they installed it. At that time I could talk to the owner and he was very reasonable.

Very fast, professional. I called at 8am, they were here and gone by 9:45am. Recommend. Only thing is he did not give an estimate before he did the work, but it wasn't too much and I had to have it done, so not a huge issue, but would have been nice to know.

Mitch from Pronto showed up on-time within the service window and had the problem fixed in under a half hour. (Bad capacitor.) I liked that he showed me the part, explained why it was bad, and answered all my other questions in a very helpful manner. A/C is now up and running just fine. Highly recommended!

We call Pronto based on Angieslist reviews and personal recommendations of friends. We were able to schedule service on a saturday (called on Friday) - Sam was on time and very courteous. Diagnosed to be a capacitor issue - had the part on hand - fixed the issue right away. He also spent time investigating the overall functioning of the unit and gave recommendations/assessment. Also provided a rough estimate in case the unit gives trouble again and we consider replacement. Overall, very impressed with service that I signed up for their annual tune-ups (2x per year- spring and fall) for a 2 year term. Highly recommended.

We had had someone else look at the A/C to tune it up. They thought the compressor motor was blown. Mike found out that two terminals had gotten dirty and shorted, and a capacitor needed replacing. He spent quite a bit of time diagnosing the problem in 90+ deg. heat, and he came back later in the evening to swap out the capacitor. He's excellent. He had also installed a gas stove for us earlier this year with excellent diagnostic and installation service.

My air conditioning stopped blowing cold air, and then the water heater cracked a couple days later, so Farmington Plumbing and Heating seemed to be an obvious choice to contact to help out. I called on a Monday morning, and they quoted a reasonable price on the phone for a new 50 gallon water heater. Installation was complete by 1:30pm that afternoon. About an hour later, a different person from the company came to take a look at the air conditioning. They spent about an hour checking things out and fixed the issue, for roughly $200. Good communication, and down to earth people.

AirTech quickly diagnosed my issue and fixed it. Because the fix was quick, the technician spent the next hour going over my entire A/C and making sure everything was operational. Professionally taped and re-attached all hoods and covers - left the system inside and outside looking nicer than when he came. Identified a few likely issues and gave no-pressure quotes, in the end helped me decide that no further repairs were needed right away.

Excellent! I would highly recommend. Friendly tech was all about doing the right thing for me. He helped me balance cost vs reliability. My AC unit is getting old and he fully discussed all my options and what he would recommend. I have dealt with several different HVAC companies in the past and always got the feeling that I was not getting a fair deal. Highly recommend these guys.