We recently moved into a 1903 colonial home and we were dealing with an intense rodent issue. I spoke with Mr. Standish and he came out the next day. He was prompt, courteous and thorough. After a couple of hours of extensive searching, he explained where the mice were getting in and guaranteed that he could get rid of them. He did! Mr. Standish also noticed that we were getting our deck worked on and asked if we could call him when they tore up the decking, in the off-chance that mice were getting through that area. I called him two months later at 6 in the morning to let him know that they were tearing up the deck at 8. He showed up that morning and did another thorough inspection, free of charge. Since our extermination, we haven't had any pests. I highly recommend him!