We had only been in our home for about a year when we discovered we were expecting our second child. We love our home, but it's small so we needed to maximize the square footage to accommodate our expanding family (especially our very energetic two year old!) We went through Angie's List and found three highly rated companies for quotes. We met with Jim for the estimate and he drew up a preliminary design and emailed us a line-itemed quote that thoroughly broke down the final cost. Jim seemed to be very knowledgeable about all things related to the building process and he really put our minds at ease. Although On Time's quote came back the highest vs. the other companies, we felt most comfortable with them. Unfortunately, shortly after signing with On Time, Jim suffered a personal emergency and we were no longer able to work with him. Pavel quickly picked up where Jim left off and became our project manager. We met with him at their showroom in Hopkins to finalize the design and Pavel had some great suggestions on making the space "kid friendly" (i.e. finishing options that would stand up to years of abuse!) Because we were able to fit into On Time's schedule a little early, they offered to cover the cost of the demo, which we greatly appreciated and Pavel was always open to letting us do whatever work we wanted to help keep the costs down. The first few weeks were a flurry of activity - demo, framing, electrical, plumbing, HVAC - and I cannot tell you how impressed we were with the crew that was assigned to our project. They always showed up "On Time", if not early, every day and worked hard and late into the evening on many occasions (we had several neighbors notice this as well - they were equally impressed). The subcontractors were also excellent. Everyone was prompt, polite, and professional and it was very clear that they were all very good at their craft. Pavel was a wonderful project manager and we appreciated his quick responses to emails and phone calls. We set up weekly project updates, and any time there was an issue or a change that we wanted to make, Pavel got back to us promptly. For instance, on the day the electrical rough-in was completed and everyone had left for the day, there was a wiring issue with the breaker that ran the refrigerator. It was a Friday, and we weren't looking forward to a weekend without a working fridge! We called Pavel at about 6:00 PM and he picked up the phone right away, contacted the electrician, and the issue was fixed within an hour. We made several changes throughout the process and nothing was ever an issue and most recommendations that Pavel or the crew made were very helpful. Even with inspection delays, the project was completed well within the expected time frame. In the end, our experience with On Time was everything we could've hoped for. This was a significant project with a significant cost, and if you do your research, you really do get what you pay for - PEACE OF MIND that your project is in good hands. Thank you to Pavel, Karnil, Vasiliy and the rest of the On Time crew for the wonderful addition to our home. We look forward to using it for many years to come!