Milwaukee Pool Liner Replacement
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Reviews in Milwaukee to Replace Swimming Pool Liner
Penguin Pools
I reached out to Penguin Pools as I need our liner replaced. I was sent a quote with a contract to be sent back along with 60% of the quoted price and 3 liner design choices as materials were going in and out of stock almost daily. I signed the contract, sent a check for almost $4,000 as well as 3 liner choices on 5/12. I received an email that my pool would be opened the week of the 24th and the tech would be measuring the liner at that time to order the new one. I reached out to find out if I was able to find the exact date as I did not want to leave my gate unlocked for a week and I was told they would notify me a day prior to their arrival. Thursday the 27th late afternoon I reached out as I had not heard back and received an email the morning of the 28th stating that due to staff shortages and weather (weather had not been bad) they were behind but were hoping for Friday or Saturday. I expressed my concern was more about getting the liner measured and ordered and they assured me it would be measured at time of opening and they would be there that day. The tech did in fact show up and was very pleasant but advised me that he was unable to measure due to the pool not being clear. I would think when they scheduled this, they should be aware that pools are not clean at opening after being closed all winter. In years past, when I've had my pool opened, the tech brushes down the liner and hot tub, chlorine is in the tube, the skimmer is set correctly, the overflow spa is correctly operating. None of these things occurred on top of the liner not being measured. I reached out on June 1st with my concerns and was told the pool needs to be clear to measure. Although that is all logical to me, why was it not scheduled differently as they should know this if they are in the pool business. I was advised to send pictures and they would get me scheduled. I immediately sent photos and requested to be scheduled asap to get the liner ordered as it is a month wait for the liner and materials are what they are. I expressed I was concerned about the install due to the misinformation up to this point and have yet to hear back. I emailed them in the morning 6/4/21 requesting to just have my money refunded minus the pool opening since they could not have the courtesy to respond to my concerns or schedule the lining measurement, still no response. It appears once they have your money, they do not feel the need to do much beyond the minimal. I can understand if they are short staffed or busy but how hard is it to reply to an email? If I received an email, even if late in the evening I could respect that but nothing. Unfortunate that a company doesn't care about their customers. I will be contacting my attorney to get my money back and work with a company that values their customers. Very frustrated to say the least
- Bonnie G.
Swimming Pool Services Inc
NEVER AGAIN! NEVER AGAIN!!!!!!! FIRST I HAD TO LET JEFF THE OWNER KNOW MY POOL LINER WAS IN BY PROVIDING HIM WITH A TRACKING NUMBER AND LET HIM KNOW WHICH ONE OF HIS EMPLOYEES SIGNED FOR MY POOL LINER. THAT WAS A WEEK AFTER THEY RECEIVED IT!!!!! WHEN I CALLED TO SEE WHERE IT WAS HE HAD NO CLUE HE SAID HE WAS WAITING FOR IT!!!!! SECOND I WAS OVERCHARGED ON MY BILL BY $200.00 FOR THEM REPLACING A BROKEN LENS ON A LIGHT FIXTURE WHICH I HAD NOT ASKED THEM TO DO AND WATCHED THEM PUT IT IN WHICH TOOK FIVE MINUTES. THIRD, I LEFT JEFF THE OWNER THREE VOICE MAILS BECAUSE MY LINER WAS NOT PROPERLY TUCKED IN AROUND THE EDGES AND THEY NICKED IT PUTTING IT IN, NOT TO MENTION ONE OF MY JETS IS MISSING AND THE OTHER ONE THEY USED THE OLD BROKE ONE AGAIN AFTER I WAS PROMISED NEW HARDWARE WITH LINER PURCHASE.. FOURTH, FINALLY WHEN JEFF DID RETURN MY PHONE CALL (AFTER ME COMPLAINING TO SECRETARY) HE WAS VULGER AND HUNG UP PHONE. DO NOT BE FOOLED BY THE GUYS HIGHLY UNPROFESSIONAL!!!!!!!!!! STAY AWAY!!!!!!!!!
- Chris C.
Paradise Pools & Spas Inc
The service was excellent and so was the price. They are very professional and prompt. I was pleased with what they did and I would recommend them to anyone.
- Bonnie L.
Boneck's Professional Pool Builders Inc
BONECKS returned my call promptly, and although they were not in a position to provide the services I was looking for, they offered unsolicited recommendations of competitors who could.
- James P.
Sunrise Swimming Pool Svc LLC
They are very reliable and they do a really good job. They have a store with all the supplies. They also offer a class to teach you how to take care of your pool.
- Roberta M.
Poolside Pools & Spas LLC
Poolside recently installed a beautiful new liner in our in-ground pool. Poolside's crew arrived Friday night to begin draining the pool. Saturday morning, they arrived early to remove the old liner and prepare the pool for the new one. Once the old liner was removed, they prepared the pool surface and installed the beautiful new liner. When the water trucks arrived, they carefully installed the pool fixtures and the result is beautiful!! The entire process from start to finish took over 6 hours. The Poolside crew was super friendly and professional. They answered all our questions and kept us informed of each step in the process. We will continue to use Poolside for all our pool and spa needs and we highly recommend them for any pool or spa service
- Margaret G.
J & H EXCAVATING
We are very pleased with J & H Excavating Company. They are very prompt in getting back to us. They are busy but they call back immediately. They come when they say they are going to come unless the weather goes bad. Their prices are really competitive because we have also worked with another pool company in the past. J & H Excavating Company will be putting a new pool liner for us very soon. I would continue to use them in the future
- Mike A.
Swimming Pool Services Inc
Their very reliable. I'm happy with their service. Anytime that I have a problem they come right out to take care of it.
- Carol K.
Boneck's Professional Pool Builders Inc
We've had them for ever. They installed our pool and they service it every year twice. They do a great job. The old man who started it is no longer active in it but he has two sons who had taken over and they're wonderful. I'd give them A across the board.
- Jeffrey A.
Best Painting & Restorations, llc
I liked their responsiveness. They returned the phone calls promptly. The work turned out fine. The overall experience was good and so was their price. I had no complaints about the quality of service. They did the work in September last year and the pool still looks great even though it was covered up all winter. I would use the company again if I needed their services
- Tom A.
Penguin Pools
Matt was very professional and helpful. He gave us several suggestions to upgrade/service our in-ground pool. We will definately work with Penguin Pools in the future
- Margaret G.
J & H EXCAVATING
We had them install a liner 12 years ago and we will have them install a new liner next year because we have been satisfied with what they have done. They didn't do the best job the first time around but they came back promptly and fixed the problem.
- Mike A.
Swimming Pool Services Inc
They do a nice job of cleaning the pool and getting it ready. It needs some service done and I have enquired about it but they are little bit slow on that. I have yet to hear about it. But as far as their weekly maintenance goes they are good. I will continue to use them in the future.
- Anthony L.
HORIZON POOL SERVICE
opened pool for the season, which included removing the winter cover and storing, putting in ladders and plumbing accouterments, runnings pumps and heaters to check conditions, vacuuming, and general clean-up. Horizon has been our primary source for pool needs for the past 8 or 9 years (we previously used Swimming Pool Services in this role). I would recommend them highly for any aspect of pool maintenance, repair, or installation
- Michael W.
Swimming Pool Services Inc
We were looking at putting in a pool in our backyard. Swimming Pool Services was one of the contractors that we spoke too. We decided not to put in a pool at that time, but are still thinking about doing it at some point. We had no problems with SPS and in fact, they are at the top of our list for when we are ready. We really liked the professionalism and responsiveness during the estimation process
- Molly C.
Replace Swimming Pool Liner in Milwaukee
Franklin, WI
Recent Review:
I needed someone to inspect a hot tub at a house I was planning on buying. I'm completely clueless when it comes to hot tubs so I called Baker Pool & Fitness based on the reviews I saw on angieslist. I was not disappointed and happy I selected them! Their customer service was outstanding and even made time to help me within 24 hours since I was on a tight timeline. Paul came out to the house and inspected the hot tub for me. He tested everything and gave a detailed explanation of the issues he found. I will definitely use them for any future needs and highly recommend their services. Thanks Baker Pool & Fitness for making my home buying experience a good one
BIG BEND, WI
Recent Review:
Was not familiar with problem we ultimately had diagnosed. Salesperson was friendly and sold us chemicals that didn't help. Waste of time.
South Milwaukee, WI
Recent Review:
Do ask Jason to measure your pool before ordering the liner. We bought the house with the pool and didn't know the exact size. On the day of installation, he measured and realized we had an odd size 28 foot pool that required a special order liner. This extended the time another couple of weeks. Jason and his team did a fantastic job installing the new liner, putting the pool back together and re-connecting the skimmer and return line. He was responsive to my many inquiries in a timely manner and charged me the agreed upon price
West Bend, WI
Recent Review:
They are very reliable and they do a really good job. They have a store with all the supplies. They also offer a class to teach you how to take care of your pool.
Waukesha, WI
Recent Review:
Their very reliable. I'm happy with their service. Anytime that I have a problem they come right out to take care of it.
Milwaukee, WI
Recent Review:
They are trustworthy, straight forward, and they have fair pricing.
Milwaukee, WI
Recent Review:
They were trustworthy, straight forward and they have fair pricing.
West Bend, WI
Recent Review:
Appreciated the free delivery to the Waukesha area. Provided timely quotes in writing.
Waukesha, WI
Recent Review:
Matt was very professional and helpful. He gave us several suggestions to upgrade/service our in-ground pool. We will definately work with Penguin Pools in the future
Muskego, WI
Recent Review:
The service was excellent and so was the price. They are very professional and prompt. I was pleased with what they did and I would recommend them to anyone.
Wales, WI
Recent Review:
BONECKS returned my call promptly, and although they were not in a position to provide the services I was looking for, they offered unsolicited recommendations of competitors who could.
North Prairie, WI
Recent Review:
Poolside recently installed a beautiful new liner in our in-ground pool. Poolside's crew arrived Friday night to begin draining the pool. Saturday morning, they arrived early to remove the old liner and prepare the pool for the new one. Once the old liner was removed, they prepared the pool surface and installed the beautiful new liner. When the water trucks arrived, they carefully installed the pool fixtures and the result is beautiful!! The entire process from start to finish took over 6 hours. The Poolside crew was super friendly and professional. They answered all our questions and kept us informed of each step in the process. We will continue to use Poolside for all our pool and spa needs and we highly recommend them for any pool or spa service
Oak Creek, WI
Recent Review:
We are very pleased with J & H Excavating Company. They are very prompt in getting back to us. They are busy but they call back immediately. They come when they say they are going to come unless the weather goes bad. Their prices are really competitive because we have also worked with another pool company in the past. J & H Excavating Company will be putting a new pool liner for us very soon. I would continue to use them in the future
Sussex, WI
Recent Review:
I've been using them for 2 years and they continue to do a good job.
Franklin, WI
Recent Review:
I liked their responsiveness. They returned the phone calls promptly. The work turned out fine. The overall experience was good and so was their price. I had no complaints about the quality of service. They did the work in September last year and the pool still looks great even though it was covered up all winter. I would use the company again if I needed their services
Naples, FL
Recent Review:
I had heard a lot of great things about them. and have now set up a monthly maintenance package for my pool. I recommend them to you for your pool service needs.
Oconomowoc, WI
Recent Review:
opened pool for the season, which included removing the winter cover and storing, putting in ladders and plumbing accouterments, runnings pumps and heaters to check conditions, vacuuming, and general clean-up. Horizon has been our primary source for pool needs for the past 8 or 9 years (we previously used Swimming Pool Services in this role). I would recommend them highly for any aspect of pool maintenance, repair, or installation
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What do customers in Milwaukee say about Replace Swimming Pool Liner?
Do ask Jason to measure your pool before ordering the liner. We bought the house with the pool and didn't know the exact size. On the day of installation, he measured and realized we had an odd size 28 foot pool that required a special order liner. This extended the time another couple of weeks. Jason and his team did a fantastic job installing the new liner, putting the pool back together and re-connecting the skimmer and return line. He was responsive to my many inquiries in a timely manner and charged me the agreed upon price.