Called Jason and left a message, he called back within a short period of time. I explained the problem (second floor bathroom toilet leaking through first floor garage ceiling). I told him it wasn't an emergency and hopefully it wasn't a huge job either. (I've had problems getting painters, etc. to come out for "small" jobs" - apparently not enough profit for them?) He told me he'd call the following week, which he did. He came out the day after he called and handled the problem. Advised us that the subfloor in the bathroom was a bit "soft" due to the leakage over time (we just bought the house last year but apparently it's not a new issue) and should be replaced eventually, but he secured the toilet well so it would be OK. He left the area above the garage ceiling open so it would dry out and packaged up the wet insulation, etc. for garbage pickup. He was personable and professional, did a nice job and cleaned up after he was done. I'll use him again if I need plumbing help, probably when we redo that bathroom next spring.