Milwaukee Fireplace Repair

We had a squirrel enter the house through the chimney, when we discovered the damper had fallen out of its track. After multiple unsuccessful attempts to fix it myself, I called Wisconsin Chimney Technicians, and he was able to come the same day and fix it in less than five minutes! Great service.

Called the company, explained the problem. I sent pictures and the service manager got back to me with various quotes. Based on my explanation and pictures, he was able to determine it could be one of a few problems. He quoted me a range of prices depending on what needed to be fixed. The service technician arrived within the time window given. He did a great job, fixed the problem, cleaned the fireplace. A very good company.

I felt a little mislead with the pricing; I would've liked a break down of all the repairs. The price was high. After he did the repairs, I felt like they were a little pushy on more repairs. I didn't feel as though I could trust what they were saying. He did show me before and after pictures, which I liked.

Art and his team did a very good job retiling our old and complex fireplace in our home. They also repaired the fireboxes in two fireplaces, added a damper and fixed some chimney tuckpointing. Art was very responsive and his team was very professional. I understand that Art also provides his masons with benefits and I like supporting local businesses who take care of their employees. I highly recommend Art and his team for your masonry projects!

The service technicians arrived on time, were professional, and explained the entire process. During the cleaning process, the technicians identified all issues with the chimney and provided recommendations on which items needed to be fixed now vs. those issues that could possibly wait a bit longer. Pictures of the issues were emailed to me so I could review and discuss them with my husband before moving forward with the repair. During the heat shield process, the technician was very professional and friendly, again explaining the steps he was performing. I would easily recommend this company to those who require fireplace inspections or repairs.

What a great company! I left a message Monday afternoon. Monday night Jeff called and left a message for me saying he'd call the next morning. He did! I was ready to pay for a fireplace cleaning but after talking with Jeff it sounded like that probably wouldn't fix our problem. I was so very impressed that Jeff basically talked himself out of the business and saved us money. I will definitely recommend this company to others and call them when I need fireplace repairs or cleaning. Thank you!

Thank goodness I returned to my fireplace installer/dealer to fix the problem. Stick to a pro...

It went very well, the service was explained to us as they went along with their work, we were impressed on their knowledge of their work and the smooth way they went about repairs and measurement of board replacement. The service repair men all worked very well together. I liked the timely manner it took them for the repair. Royal Chimney Service did an outstanding job for us. We requested them to look at our dryer vent after the work on our chimney and they cleaned a very thick clog of lint out our vent. They let our home spotless.

We took advantage of Quality Fireplace ‘s Spring chimney inspection special (and, ultimately for repair work done, Angie's List 5% off coupon) and were glad we did. Ray did the inspection and cleaning, found some significant cracks and crumbling and missing mortar in both the smoke chamber and the flue. Ray spent a lot of time with us, showing us not just the pictures that he took, but having us watch the screen as he maneuvered his 360 degree camera inside the chimney. He explained the repair options, without any pressure to do repairs at all, left us with information about the repairs and gave us a detailed estimate. We decided to go with the PCR, HeatShield joint repair and Parge smoke chamber repair options. Ryan and Johnny came to do the PCR– they were professional, personable, very efficient and careful to clean up. Ryan returned a couple of days later with Jeremy and spent most of a day doing the smoke chamber and flue repairs. We could not have been more pleased than we were with both of them. They were a pleasure to work with, clearly knew what they were doing and patiently answered all of our questions. Again, we were struck by their professionalism and efficiency and the way they took care to protect our floors and furniture as they did their work. The work we had done was not inexpensive but we feel confident that it was necessary and done well. We are happy with the 20 year warranty and confident that Quality Fireplace will stand behind their work should any problems arise.

The service was wonderful. I was shocked at the quoted price after inspection, but the sweep took lots of pictures to show me what was all wrong, and explain what was needed to fix each problem. I think he showed me 57 pictures! I was amazed that he was so thorough in his explanation, and so competent in his work. He completed all of the service that was necessary, right then. I didn't have to arrange another time for him to return! He also repaired the fireplace gas problem inside the house and informed me that it could have caused a fire if it had not been corrected. We could have lost our lives! I am very grateful for the great service.