Having recently put in a new granite countertop in the kitchen we decided a tile backsplash was needed to complete the look. Considered doing it ourselves even though we have no experience. Had great difficulty coming up with a decent design due to location of multiple electrical outlets, etc. So we had 3 or 4 tile people come in to give ideas and estimates. While I believe that all of them were well qualified, it became evident that Tile Tim was who we needed. He was the only one who brought along a portfolio showing his work and different ideas. He spent considerable time talking with us on more than one occasion, exploring different design options and helping us narrow down what would work. He encouraged us to take our time and look around because we would be living with this for a long time. What we particularly appreciated was always being able to reach Tim or have him get back to us promptly if we had questions/concerns. He was always punctual, arriving for appts. or the actual work precisely on time, respectful of our property and the quality of his work is excellent. While some of the other estimates we got were less we're glad we decided on Tim doing the work and would definitely hire him again.