Milwaukee Hardwood Floor Installation

The service went very well overall! They were friendly and thorough. Matt or Michelle would stop by or call every day to make sure everything was going well. The installer cleaned up each day, and we’re very happy with them! They did a great job. In fact, we may use their services for a carpet installation!

On time, efficient. Cleaned up each day before they left. Very pleased. The way they laid the floor was almost a work of art!

I am opening a women's clothing boutique in Downtown Milwaukee and wanted to install hardwood floors. Tony came out to give me the initial estimate and we spoke in great detail about the different flooring options: laminate vs prefinished, etc. He even recommended a supplier for my flooring that was able to BEAT what Lumber Liquidators was offering. There was carpet installed in the storefront, and MaxCare was able to rip out the carpet/padding/plastic floor molding for less than another contractor we reached out to. The ripped up the floors in one day, and installed our flooring the following week in 3 and 1/2 days. Their pricing was very competitive and they kept me in the loop throughout my entire installation. I was and am very pleased with the work they did.

I liked the level of patience they had. Their customer service was good and they took their time. Our schedule had a bunch of different things popping up and they were very flexible in meeting our needs and making sure that everything was going right for us.

They matched some existing flooring, did a beautiful job matching the stain, they priced about 20% less than other quotes. They did fantastic work, they were on time, and they cleaned up well.

Jon was excellent, he quoted a fair price, kept me informed throughout the work and did an outstanding job installing hardwood floors. I will definitely use him again.

At time of installation, very professional and high quality job. Technicians were on time and completed work as contracted. A quality issue was corrected as requested. However, there was a problem with warping that occurred well within the 5 year guarantee, Contractor blamed this on "water damage" even though there was no water ever used to clean the floor and no home humididty restrictions wer given by contractor. As only 2 boards warped, it appears that the issue was failure to allow for normal expansion and contraction during isntallation. We reported the issue per requiremeent and they had us wait over 6 months before informing us that the damage was not their problem and that we would be rquired to pay for new materials and labor, even though they had given a guarantee which reads. "The Floor Mart guarantees that your new flooring / wall tile was installed properly in accordance with the manufacturers recommendations, and will be free from installation defects during the first five years you own the floor. If you think there is an installation problem, please notify us immdeiately. We will inspect the problem and make necessary repair. If the material cannot be properly repaired, we will replace it with the same product or one of equal value." I do not feel the guarantee form this company has any value.

My floor turned out awesome! It's the find things everyone comments onor when they enter the house. Joe is great to work with and has received several referrals from me.

The house was immaculate when it was finished. They gave me a significant discount because they didn't have to move furniture. They were very prompt. They were very conscientious. I would give them an A+ all the way across. I have recommended them to other people.

There were communication problems and there was miscellaneous damage to the walls, bathroom tile was broken (tile had a small hairline crack but now is missing a piece and cracked clean across) and scratches on the foyer that I had to have professionally removed. I had an independent contractor examine the work and said the workmanship was a "B" grade and that was based upon excessive sanding marks on the floor.