The item selection and contract processes were very straightforward and convenient. We were referred to established businesses to select our appliances, and faucet, and countertop samples were brought to our home to choose from. We were encouraged to come to their showroom to select cabinet hardware, and see samples of countertop styles, and other options, which we did several times. When at our home, Dave listened to our ideas, and was realistic in informing us what would work, and what would not, and offered suggestions for drawer customization that were in line with our ideas. The work process went smoothly, and the overall experience was fabulous! Complete job took about 2-1/2 weeks. Dave came out to our home about 3 times with stain samples, until he was absolutely satisfied that the stain for the replacement cabinet doors would match our existing cabinets. Bill, the job foreman, was outstanding to work with. He paid attention to every detail of the job. He was very aware of the daily schedule, and when he noted that the incorrect cabinet hardware had been delivered, he called the office and was able to obtain correct hardware in a timely fashion, so that installation moved forward on schedule. He was attentive to our comments, and questions, and had suggestions for utilizing difficult cabinet corners to optimize cabinet space. Our floor was extensively prepped before new flooring was laid, and looks and wears beautiful - not a squeak anywhere when walked on! The overall quality of the workmanship is outstanding! Workmen came and went daily with minimal inconvenience to us - kitchen was left extremely clean at end of every day. We were excited to come home from work each day to see what progress had been made that day! This kitchen remodeling project was a long time coming, and we could not be more happy with the overall results!