Matching on Angi
Purchased Electrolux cooktop for new house construction. At time of purchase, vendor was going out of business but cooktop under warranty. When installed, part was missing. Called Electrolux service. 3 times they scheduled a repair, and 3 times repair service dd not show. By this time, we'd had enough of Electrolux service. We called Electrolux again. 1st CSR argued saying the stove was not under warranty. 2nd CSR flat out lied that she had already scheduled another service repair call. She did have Greenway contact us. Josh was the total professional, and managed thru our frustration. He arranged to have new part delivered. He even came on a Packer Sunday to make the repair. The stove has worked great since. Josh got an additional endorsement when we learned that our W/D supplier had contracted with Greenway as their in-house repair company. We would absolutely do business with him again-can't say the same about Electrolux.