Everything went very well. Ryan met with us to discuss the services we wanted. He recommended that we check job sites at various stages of completion to see the product over time. When we signed to give them the contract for the job, he worked with us at every stage, keeping us informed throughout. When we were discussing how the siding would be put around an existing deck, we mentioned that we might in the future plan to replace the existing deck, with a new deck made with composite wood. Ryan knew his business so well that he was able to tell us that the composite wood deck product would be a different thickness than the existing deck, so plans were made to remove pieces of the existing deck, so the siding would be placed to the proper level. Even though we didn't have the deck done for another 6 months, replacement boards were installed temporarily for safety measures. When a painter he hired to paint window trim inadvertently painted the sealant, Ryan had his main crew come to work through the difficulties, and make sure the windows would open as they should. In most work situations, one will encounter problems. Ryan has good attention to detail, and he makes sure that the job is done correctly. Ralston Exteriors has excellent workmanship, and they are very professional in all regards. Ryan knows his business, and is very upfront about everything. He is patient and thorough, and he always checks back to be sure everything is done to the customer's satisfaction. His crew is highly skilled, and easy to work with. We highly recommend them.