Madison Pergola Builders

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Reviews in Madison to Building a Pergola

Ageless Concrete LLC
5.0
Wonderful! They needed to coordinate the work with another contractor installing a pergola. They did an excellent job of this. Excellent customer service.
- Mary P....
Rudy Rauben
2.0
I am giving Rudy a D rather than an F because 1. He didn't charge me for the incredibly shoddy work he did, and 2. He had the integrity to replace the expensive special-order lumber he had ruined. The experience could have been worse, but it was very bad. My first impression of the man was that he was arrogant and unlikeable, but the friend of a friend of a friend who recommended him said he does good work and I was concerned about getting the work done in the time frame (before winter). I convinced myself that I didn't have to like him as a person if he did good work. I had to ask him numerous times for a quote, for a list of lumber to buy, and for a drawing of the pergola. He always had numerous excuses that he would couch in vaguely new-age terms, hinting at his advanced spirituality and always indicating how good but incredibly busy he was. When he finally came to do the work, I arrived at home from my job to discover that he had decided to shorten the structure by 6 feet without consulting me. In so doing, he had cut and therefore ruined all the expensive lumber I had purchased. He had sunk 6 posts for the pergola in a very sloppy, amateur fashion. The posts are not straight and big chunks of concrete were splashed everywhere. Apparently, Rudy does not know how to use a plumb bob, nor has he ever poured concrete before. He left scraps of lumber and junk all over the yard and tramped a fruiting shrub into oblivion. When I informed him that his decision to shorten the structure was not acceptable--and not in accordance to the drawing he made, the plan we discussed, nor the amount of lumber I had purchased, he was very contrite and said he would make things right. He then basically went missing. For the first couple of weeks, he would email me with increasingly elaborate excuses about other work that he had to get done. He did insist, however, that I was a top priority . He then ceased to communicate at all. When I emailed him and insisted that he needed to finish the job, he replied with a condescending message about how he had told me about his schedule and that I would have to live with how busy he is. When I pressed him further and insisted that he needed to return and finish the job, he quit. I was able to get the wonderful Isthmus Handyman to finish the job. Although we had to contend with Rudy's crooked posts and mess, at least a competent carpenter was able to make this a decent-looking structure. I ended up with something that was not what I initially envisioned but that I can live with. The other parts of my complaint are not as objectively verifiable, but were important and disturbing aspects of why nobody should ever hire this person: He is hypocritical, manipulative, and appears to be out of touch with what he has said and done. He talked down to me and he lied to me. He brought his dog over and left the animal unsupervised and loose. I find this very disturbing because I am an animal lover and Rudy allowed the nice dog to roam all over--even in the street. The dog defecated on my next-door neighbor's lawn twice and Rudy did not clean up, even after the neighbor called him out on it. I smelled liquor on his breath at 4:30 p.m., and he and his co-worker (who never got paid for the job) made sexually suggestive comments to my cleaning woman. I have learned some of these things gradually long after Rudy disappeared. I felt unsafe having this man on my property and I hope I never see him again.
- Madelon W....
MAC Carpentry
5.0
Prior to construction, Mark from MAC Carpentry was very fair and reasonable with his cost estimate, even taking time to go over several options with me, so that he could work within my budget. Then, after starting, he would appear at my front door - pretty much every single day - until the gazebo was completed. After using MAC Carpentry 3 times so far, I can say that I am more than happy with any of the work they have done, and I would, without a doubt, recommend this construction company.
- Mary G....
THE BRUCE CO
4.0
They did very good work, very quickly and very professionally. The weakest component was the irrigation system. The head of that program was very nice, however, he didn't explain the permit process and the meter needs for our community. While they push that off on the plumber, it's nice to have checks and balances because we did have a problem and it could have been avoided if The Bruce Company was more full service oriented. I also felt that the irrigation project manager was not fully engaged in what would really solve the problems. Now we have a whole bed that seems to lack the water it needs. Therefore things don't seem to survive. They say that you can use hoses to support that area, but isn't that why I spent nearly $6000 on an irrigation system? He now works at a major competitor. Since then, they have let go our landscape architect (down sizing) and the new one is less responsive. The good news is that even last summer (2 years later) they were standing behind their work. The bad news is that they brought us replacements that were not always healthy themselves nor the same size as the original. AND they were going to plant them until I asked them to return with better specimens. The guy doesn't return my emails. If I call, he'll call back with vague confirmation that I'll be taken care of. Seeing the previous replacements, and having nothing in writing concerns me. I've had to nearly beg him to put it in writing. Wil he work there next week? I don't know. And that's why I want paperwork that shows evidence of our conversations. So, would I hire them again? Maybe. I need a few more plantings but I'm not interested in working with the new guy. Too bad all these companies have allowed their weaker representatives to hide behind voice mail and emails.
- Robin S....

Building a Pergola in Madison

5.0

(19)

Oregon, WI

Recent Review: Legacy Custom Remodeling built a beautiful custom home. Josh and his team were very attentive, easy to get a hold of, organized, timely, and they had a keen eye for detail. Throughout the entire process they were cognoscente of my budget and found creative solutions to give me the look I was after all while remaining within my budget. Legacy Custom Remodeling has great connections to qualified and skilled contractors that live up to their expectations and quality of work. Josh and his employees meticulously monitored the work done by contracted companies to ensure that the job was carried out in a timely manner while upholding their commitment to great craftsmanship. Their sister company, Wisconsin Cabinetry made all the custom cabinets and vanities in the home. I must have given them 100 different images of the style, wood, and color. They clearly have talented and artistic staff because the end product was more than I could have imagined...they totally nailed it (pun intended). Legacy Custom Remodeling and Wisconsin Cabinetry were very patient through the design and decision making process, which made the whole project stress free and fun. Although they have remodeling in the name, they sure can build beautiful new homes!
4.7

(179)

Middleton, WI

Recent Review: He went to Ace Roofing and got some extra forces to hold up my bar. He did a great job.
4.8

(4)

Blue Mounds, WI

Recent Review: They did a great job! Their bid was not the lowest, but it was very competitive and very comprehensive with a lot of attention to detail and the small difference in price between them and the lowest bidders was well worth it. They offered us several alternative proposals for our consideration after talking with us about different ways the job could be done. That gave us a good comfort level that everything was being done carefully in terms of engineering the project for structural integrity, energy loss and weather seal. Especially in terms of specifying the best windows we could get that had the features we wanted for a severe northern exposure in a cold climate [Marvin]. We appreciated the fact that the company acted as the turn-key general contractor for the entire job, and that when the job was finished, they were also able to handle all of the exterior landscaping so that once the remodeling was finished, the outside work would also be accomplished by the same company rather than sub contracted to another firm. It was a good thing, because placing the windows involved figuring out how far down the wall we could go to keep the grade above frost level while at the same time ensuring for proper pitch for drainage and sight lines in front of the retaining walls to preserve the views. The project involved removing the earth from the lower level of the house, cutting through the existing 8 inch concrete walls, tearing out the existing interior studs, insulation and drywall and electrical service, installing new, huge four foot wide energy efficient solid glass windows, rebuilding the interior walls, restoring the electrical and finishing off the outside with aluminum wrapped matching trim and sealing everything up to make it weather tight. Then large stone retaining walls were built on both sides of the opening and the yard was restored with the addition of new soil and regrading and seeding. The concrete cutting was dusty and dirty as you might expect, but they did an excellent job of masking off the rest of the house and containing the cooling water from the diamond saw while cutting the concrete. There was very little in the way of clean up after all of the cutting was finished. The specialized concrete cutting service retained by the company encountered a problem obtaining a straight cut, but the company was able to adjust the framing of the windows to accommodate the new dimension by custom cutting tapered framing to achieve a tight fit. Once the interior and exterior wall work was completed and the windows were installed, they constructed large retaining walls made of large native stones from a local quarry to match other landscaping in our yard. The rockwork was beautifully done, with a lot of attention to appearance as well as professionally constructed to allow for proper drainage. The stonemason worked with us as the wall was being built so that we were happy with the sizes, shapes and fit of the stones. All of the areas of the yard that were torn up by construction equipment were graded, new soil was added and the entire area was seeded to bring it back to better than original appearance. In addition, the company used leftover stone to create a clever council circle with a fire pit in the middle that is both decorative and functional, featuring a large rock slab table as an added attraction. The combination of landscaping and remodeling in a single contractor proved to be a winning service that this company delivered very well. Working with them was a real pleasure. The quality of their estimates, proposals, advice and finished work was outstanding. They were friendly, timely, and professional and fulfilled all of our expectations. And our personal interactions with company representatives was as good as anyone could want. The people working with this company are the kind of folks you are very comfortable with in terms of having them in your home and trusting them to be doing the right thing. They are professional, clean, courteous, consultative and patient. They were very attentive to our concerns as the project progressed, addressed all of our requests, answered our many questions, and made small changes along the way as they and we came up with new ideas and suggestions. Being able to work with a reasonable degree of flexibility within the bid, and being able to expand the project by adding on features with additional time and materials on a rolling basis was a real plus that allowed us to get everything done the way we had hoped it would come out in the end. One person, who is the owner of the company, coordinated all of the various people who worked on the project. We only had to deal with that person for scheduling and we got daily updates on what was going to happen and who would be here next. Everyone showed up when they said they were going to. All appointments were kept and everything was done on schedule, weather permitting. We did not experience any inconvenience because things were done when they said they would get done and no one was waiting for anyone else to get their part of the job finished before they could start their part. The project was performed on time as scheduled and slightly under budget. When the project was over, everything was picked up, cleaned up and all neat and tidy, right down to the last chunk of stray concrete, scrap of metal trim and nail. The interior was swept and vacuumed and we were ready to start putting things back into the remodeled space so we could start enjoying the new sunlit view that used to be a dark basement. We highly recommend that if you are thinking about hiring a construction and remodeling firm, and especially if your project involves the restoration of the landscaping after your project is over or if it involves adding new landscaping features as part of the same project, you should talk with Wisconsin Landscapes and Remodeling. They are an excellent company. Our experience with them was first rate. We will be going back to them again for our next project.
5.0

(43)

Madison, WI

Recent Review: Wonderful! They needed to coordinate the work with another contractor installing a pergola. They did an excellent job of this. Excellent customer service.
5.0

(6)

MC FARLAND, WI

Recent Review: From a drawing I made (far from architectural or even to scale), Josh and his crew built a fabulous deck and pergola with lighting and a fan. His work is meticulous. I would definitely use him again and recommend him to any one. I loved the result!
2.0

(1)

Madison, WI

Recent Review: I am giving Rudy a D rather than an F because 1. He didn't charge me for the incredibly shoddy work he did, and 2. He had the integrity to replace the expensive special-order lumber he had ruined. The experience could have been worse, but it was very bad. My first impression of the man was that he was arrogant and unlikeable, but the friend of a friend of a friend who recommended him said he does good work and I was concerned about getting the work done in the time frame (before winter). I convinced myself that I didn't have to like him as a person if he did good work. I had to ask him numerous times for a quote, for a list of lumber to buy, and for a drawing of the pergola. He always had numerous excuses that he would couch in vaguely new-age terms, hinting at his advanced spirituality and always indicating how good but incredibly busy he was. When he finally came to do the work, I arrived at home from my job to discover that he had decided to shorten the structure by 6 feet without consulting me. In so doing, he had cut and therefore ruined all the expensive lumber I had purchased. He had sunk 6 posts for the pergola in a very sloppy, amateur fashion. The posts are not straight and big chunks of concrete were splashed everywhere. Apparently, Rudy does not know how to use a plumb bob, nor has he ever poured concrete before. He left scraps of lumber and junk all over the yard and tramped a fruiting shrub into oblivion. When I informed him that his decision to shorten the structure was not acceptable--and not in accordance to the drawing he made, the plan we discussed, nor the amount of lumber I had purchased, he was very contrite and said he would make things right. He then basically went missing. For the first couple of weeks, he would email me with increasingly elaborate excuses about other work that he had to get done. He did insist, however, that I was a top priority . He then ceased to communicate at all. When I emailed him and insisted that he needed to finish the job, he replied with a condescending message about how he had told me about his schedule and that I would have to live with how busy he is. When I pressed him further and insisted that he needed to return and finish the job, he quit. I was able to get the wonderful Isthmus Handyman to finish the job. Although we had to contend with Rudy's crooked posts and mess, at least a competent carpenter was able to make this a decent-looking structure. I ended up with something that was not what I initially envisioned but that I can live with. The other parts of my complaint are not as objectively verifiable, but were important and disturbing aspects of why nobody should ever hire this person: He is hypocritical, manipulative, and appears to be out of touch with what he has said and done. He talked down to me and he lied to me. He brought his dog over and left the animal unsupervised and loose. I find this very disturbing because I am an animal lover and Rudy allowed the nice dog to roam all over--even in the street. The dog defecated on my next-door neighbor's lawn twice and Rudy did not clean up, even after the neighbor called him out on it. I smelled liquor on his breath at 4:30 p.m., and he and his co-worker (who never got paid for the job) made sexually suggestive comments to my cleaning woman. I have learned some of these things gradually long after Rudy disappeared. I felt unsafe having this man on my property and I hope I never see him again.
4.9

(18)

Madison, WI

Recent Review: Prior to construction, Mark from MAC Carpentry was very fair and reasonable with his cost estimate, even taking time to go over several options with me, so that he could work within my budget. Then, after starting, he would appear at my front door - pretty much every single day - until the gazebo was completed. After using MAC Carpentry 3 times so far, I can say that I am more than happy with any of the work they have done, and I would, without a doubt, recommend this construction company.
3.9

(22)

Middleton, WI

Recent Review: They did very good work, very quickly and very professionally. The weakest component was the irrigation system. The head of that program was very nice, however, he didn't explain the permit process and the meter needs for our community. While they push that off on the plumber, it's nice to have checks and balances because we did have a problem and it could have been avoided if The Bruce Company was more full service oriented. I also felt that the irrigation project manager was not fully engaged in what would really solve the problems. Now we have a whole bed that seems to lack the water it needs. Therefore things don't seem to survive. They say that you can use hoses to support that area, but isn't that why I spent nearly $6000 on an irrigation system? He now works at a major competitor. Since then, they have let go our landscape architect (down sizing) and the new one is less responsive. The good news is that even last summer (2 years later) they were standing behind their work. The bad news is that they brought us replacements that were not always healthy themselves nor the same size as the original. AND they were going to plant them until I asked them to return with better specimens. The guy doesn't return my emails. If I call, he'll call back with vague confirmation that I'll be taken care of. Seeing the previous replacements, and having nothing in writing concerns me. I've had to nearly beg him to put it in writing. Wil he work there next week? I don't know. And that's why I want paperwork that shows evidence of our conversations. So, would I hire them again? Maybe. I need a few more plantings but I'm not interested in working with the new guy. Too bad all these companies have allowed their weaker representatives to hide behind voice mail and emails.

Rate Angi’s Building a Pergola in Madison

Featured Rating:
4.7

Building a Pergola in Madison are rated 4.7 out of 5 based on 292 reviews of the 8 featured Madison pros

The Angi rating for Building a Pergola in Madison is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Building a Pergola needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

Frequently Asked Questions & Answers about Building a Pergola

What services are related to Building a Pergola?

  • Garage Builders

  • Deck & Porch Contractors

  • Dock Builders

  • Driveway Paving Contractors

  • Patio Pavers

  • Landscapers

  • Awning Installation Companies

  • Siding Contractors

  • Pool Service Companies

What do customers in Madison say about Building a Pergola?

From a drawing I made (far from architectural or even to scale), Josh and his crew built a fabulous deck and pergola with lighting and a fan. His work is meticulous. I would definitely use him again and recommend him to any one. I loved the result!