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Madison Pergola Builders

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Reviews in Madison to Building a Pergola

Ageless Concrete LLC
5.0
Wonderful! They needed to coordinate the work with another contractor installing a pergola. They did an excellent job of this. Excellent customer service.
- Mary P....
Hammer It Construction LLC
5.0
From a drawing I made (far from architectural or even to scale), Josh and his crew built a fabulous deck and pergola with lighting and a fan. His work is meticulous. I would definitely use him again and recommend him to any one. I loved the result!
- Christine P....
Rudy Rauben
2.0
I am giving Rudy a D rather than an F because 1. He didn't charge me for the incredibly shoddy work he did, and 2. He had the integrity to replace the expensive special-order lumber he had ruined. The experience could have been worse, but it was very bad. My first impression of the man was that he was arrogant and unlikeable, but the friend of a friend of a friend who recommended him said he does good work and I was concerned about getting the work done in the time frame (before winter). I convinced myself that I didn't have to like him as a person if he did good work. I had to ask him numerous times for a quote, for a list of lumber to buy, and for a drawing of the pergola. He always had numerous excuses that he would couch in vaguely new-age terms, hinting at his advanced spirituality and always indicating how good but incredibly busy he was. When he finally came to do the work, I arrived at home from my job to discover that he had decided to shorten the structure by 6 feet without consulting me. In so doing, he had cut and therefore ruined all the expensive lumber I had purchased. He had sunk 6 posts for the pergola in a very sloppy, amateur fashion. The posts are not straight and big chunks of concrete were splashed everywhere. Apparently, Rudy does not know how to use a plumb bob, nor has he ever poured concrete before. He left scraps of lumber and junk all over the yard and tramped a fruiting shrub into oblivion. When I informed him that his decision to shorten the structure was not acceptable--and not in accordance to the drawing he made, the plan we discussed, nor the amount of lumber I had purchased, he was very contrite and said he would make things right. He then basically went missing. For the first couple of weeks, he would email me with increasingly elaborate excuses about other work that he had to get done. He did insist, however, that I was a top priority . He then ceased to communicate at all. When I emailed him and insisted that he needed to finish the job, he replied with a condescending message about how he had told me about his schedule and that I would have to live with how busy he is. When I pressed him further and insisted that he needed to return and finish the job, he quit. I was able to get the wonderful Isthmus Handyman to finish the job. Although we had to contend with Rudy's crooked posts and mess, at least a competent carpenter was able to make this a decent-looking structure. I ended up with something that was not what I initially envisioned but that I can live with. The other parts of my complaint are not as objectively verifiable, but were important and disturbing aspects of why nobody should ever hire this person: He is hypocritical, manipulative, and appears to be out of touch with what he has said and done. He talked down to me and he lied to me. He brought his dog over and left the animal unsupervised and loose. I find this very disturbing because I am an animal lover and Rudy allowed the nice dog to roam all over--even in the street. The dog defecated on my next-door neighbor's lawn twice and Rudy did not clean up, even after the neighbor called him out on it. I smelled liquor on his breath at 4:30 p.m., and he and his co-worker (who never got paid for the job) made sexually suggestive comments to my cleaning woman. I have learned some of these things gradually long after Rudy disappeared. I felt unsafe having this man on my property and I hope I never see him again.
- Madelon W....
MAC Carpentry
5.0
Prior to construction, Mark from MAC Carpentry was very fair and reasonable with his cost estimate, even taking time to go over several options with me, so that he could work within my budget. Then, after starting, he would appear at my front door - pretty much every single day - until the gazebo was completed. After using MAC Carpentry 3 times so far, I can say that I am more than happy with any of the work they have done, and I would, without a doubt, recommend this construction company.
- Mary G....
THE BRUCE CO
4.0
They did very good work, very quickly and very professionally. The weakest component was the irrigation system. The head of that program was very nice, however, he didn't explain the permit process and the meter needs for our community. While they push that off on the plumber, it's nice to have checks and balances because we did have a problem and it could have been avoided if The Bruce Company was more full service oriented. I also felt that the irrigation project manager was not fully engaged in what would really solve the problems. Now we have a whole bed that seems to lack the water it needs. Therefore things don't seem to survive. They say that you can use hoses to support that area, but isn't that why I spent nearly $6000 on an irrigation system? He now works at a major competitor. Since then, they have let go our landscape architect (down sizing) and the new one is less responsive. The good news is that even last summer (2 years later) they were standing behind their work. The bad news is that they brought us replacements that were not always healthy themselves nor the same size as the original. AND they were going to plant them until I asked them to return with better specimens. The guy doesn't return my emails. If I call, he'll call back with vague confirmation that I'll be taken care of. Seeing the previous replacements, and having nothing in writing concerns me. I've had to nearly beg him to put it in writing. Wil he work there next week? I don't know. And that's why I want paperwork that shows evidence of our conversations. So, would I hire them again? Maybe. I need a few more plantings but I'm not interested in working with the new guy. Too bad all these companies have allowed their weaker representatives to hide behind voice mail and emails.
- Robin S....

Building a Pergola in Madison

5.0

(19)

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Business Description: Legacy Custom Remodeling is a home remodeling contractor serving the greater Madison WI area. Specializing in decks and pergolas, pavilions, home additions, and kitchens, bathrooms, and basement remodeling.
4.8

(4)

Business Description: “Creating Enticing Living Spaces Indoors and Out” Whether it be a basement remodel, new addition, patio, deck or landscaping that you seek, we are committed to excellence in every project we build Utilizing quality products and craftsmen, we strive to make your landscape or remodeling project a pleasant reality. -Mick Klein Kennedy Owner Did you know Wisconsin Landscapes has added Remodeling to its name? Custom Carpentry has always been a part of our services offered over the years, with projects such as decks, screen porches, and pergolas leading the list of carpentry services that we offered within our Landscape Design and Construction Company. Our General Contracting and Remodeling services started from a need and requests from our existing client base to provide these types of services. We have taken that experience and expanded our services to include General Contracting and Remodeling projects such as additions, basement, kitchen and bath remodeling, three - four season porches, sun rooms, and wood, laminate and tile flooring. We like to say we are now in the business of “Creating Enticing Living Spaces Indoors and Out”, and would like the opportunity to look at both landscape and remodeling projects as you plan for the upcoming year. As you may know, I am a Licensed Landscape Architect, and we now are a member in good standing of NARI, and also hold credentials for State Dwelling Contractor and State Qualifier Certifications.
5.0

(41)

Recent Review: Wonderful! They needed to coordinate the work with another contractor installing a pergola. They did an excellent job of this. Excellent customer service.
5.0

(6)

Recent Review: From a drawing I made (far from architectural or even to scale), Josh and his crew built a fabulous deck and pergola with lighting and a fan. His work is meticulous. I would definitely use him again and recommend him to any one. I loved the result!
2.0

(1)

Recent Review: I am giving Rudy a D rather than an F because 1. He didn't charge me for the incredibly shoddy work he did, and 2. He had the integrity to replace the expensive special-order lumber he had ruined. The experience could have been worse, but it was very bad. My first impression of the man was that he was arrogant and unlikeable, but the friend of a friend of a friend who recommended him said he does good work and I was concerned about getting the work done in the time frame (before winter). I convinced myself that I didn't have to like him as a person if he did good work. I had to ask him numerous times for a quote, for a list of lumber to buy, and for a drawing of the pergola. He always had numerous excuses that he would couch in vaguely new-age terms, hinting at his advanced spirituality and always indicating how good but incredibly busy he was. When he finally came to do the work, I arrived at home from my job to discover that he had decided to shorten the structure by 6 feet without consulting me. In so doing, he had cut and therefore ruined all the expensive lumber I had purchased. He had sunk 6 posts for the pergola in a very sloppy, amateur fashion. The posts are not straight and big chunks of concrete were splashed everywhere. Apparently, Rudy does not know how to use a plumb bob, nor has he ever poured concrete before. He left scraps of lumber and junk all over the yard and tramped a fruiting shrub into oblivion. When I informed him that his decision to shorten the structure was not acceptable--and not in accordance to the drawing he made, the plan we discussed, nor the amount of lumber I had purchased, he was very contrite and said he would make things right. He then basically went missing. For the first couple of weeks, he would email me with increasingly elaborate excuses about other work that he had to get done. He did insist, however, that I was a top priority . He then ceased to communicate at all. When I emailed him and insisted that he needed to finish the job, he replied with a condescending message about how he had told me about his schedule and that I would have to live with how busy he is. When I pressed him further and insisted that he needed to return and finish the job, he quit. I was able to get the wonderful Isthmus Handyman to finish the job. Although we had to contend with Rudy's crooked posts and mess, at least a competent carpenter was able to make this a decent-looking structure. I ended up with something that was not what I initially envisioned but that I can live with. The other parts of my complaint are not as objectively verifiable, but were important and disturbing aspects of why nobody should ever hire this person: He is hypocritical, manipulative, and appears to be out of touch with what he has said and done. He talked down to me and he lied to me. He brought his dog over and left the animal unsupervised and loose. I find this very disturbing because I am an animal lover and Rudy allowed the nice dog to roam all over--even in the street. The dog defecated on my next-door neighbor's lawn twice and Rudy did not clean up, even after the neighbor called him out on it. I smelled liquor on his breath at 4:30 p.m., and he and his co-worker (who never got paid for the job) made sexually suggestive comments to my cleaning woman. I have learned some of these things gradually long after Rudy disappeared. I felt unsafe having this man on my property and I hope I never see him again.
4.9

(18)

Recent Review: Prior to construction, Mark from MAC Carpentry was very fair and reasonable with his cost estimate, even taking time to go over several options with me, so that he could work within my budget. Then, after starting, he would appear at my front door - pretty much every single day - until the gazebo was completed. After using MAC Carpentry 3 times so far, I can say that I am more than happy with any of the work they have done, and I would, without a doubt, recommend this construction company.
3.9

(22)

Recent Review: They did very good work, very quickly and very professionally. The weakest component was the irrigation system. The head of that program was very nice, however, he didn't explain the permit process and the meter needs for our community. While they push that off on the plumber, it's nice to have checks and balances because we did have a problem and it could have been avoided if The Bruce Company was more full service oriented. I also felt that the irrigation project manager was not fully engaged in what would really solve the problems. Now we have a whole bed that seems to lack the water it needs. Therefore things don't seem to survive. They say that you can use hoses to support that area, but isn't that why I spent nearly $6000 on an irrigation system? He now works at a major competitor. Since then, they have let go our landscape architect (down sizing) and the new one is less responsive. The good news is that even last summer (2 years later) they were standing behind their work. The bad news is that they brought us replacements that were not always healthy themselves nor the same size as the original. AND they were going to plant them until I asked them to return with better specimens. The guy doesn't return my emails. If I call, he'll call back with vague confirmation that I'll be taken care of. Seeing the previous replacements, and having nothing in writing concerns me. I've had to nearly beg him to put it in writing. Wil he work there next week? I don't know. And that's why I want paperwork that shows evidence of our conversations. So, would I hire them again? Maybe. I need a few more plantings but I'm not interested in working with the new guy. Too bad all these companies have allowed their weaker representatives to hide behind voice mail and emails.

Frequently Asked Questions & Answers about Building a Pergola

What services are related to Building a Pergola?

  • Lawn & Landscaping

  • Hardscaping

  • Awnings

  • Lawn Care

  • Handyman

  • General Contractors

  • Garage Building

What do customers in Madison say about Building a Pergola?

From a drawing I made (far from architectural or even to scale), Josh and his crew built a fabulous deck and pergola with lighting and a fan. His work is meticulous. I would definitely use him again and recommend him to any one. I loved the result!