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Louisville Pool Liner Replacement

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Reviews in Louisville to Replace Swimming Pool Liner

Geckler Pools & Spas
5.0
Crew examined existing pool, measured for new liner, installed new liner within week of liner being received. They did excellent job from start to finish!
- Garry H....
Pool Man
5.0
They were wonderful. They were just really super nice and knew what they were doing. One man spoke only Spanish and the other guy spoke fluent English and Spanish. I enjoyed the whole time they were here. The job was excellent. I got a really good pool liner and it was the most expensive one they had.
- Sandra C....
Aquatic Pools
5.0
We have 20-year-old above-ground pool with steel walls, completely encircled by a deck. My wife noticed rust stains on one wall section. When I tried to do my own repairs on the wall, rust flaked off and the pool started leaking. It turns out that it was water trapped between the liner and pool wall that had been accumulating sitting there for years. We were concerned with the expense associated with any remedy (pool repair, removal, or replacement) due to the custom-built deck that completely surrounded it, making access very difficult. Those concerns paled in comparison, however, to our fear over the structural integrity of the pool and what would happen to our neighbor’s property if the weakened pool walls were to burst, sending a 16,000 gallon tidal wave their way. I called a couple of local pool dealers asking for recommendations for someone who could replace the 15 year-old liner and repair the pool wall at the same time. I was told in each case “You won’t find anyone who will touch that job. As soon as they see the rust, they’re done”. I was about to give up and refocus my search for a demolition contractor when I decided to try Angi’s List, pretty much as a last resort. Within 8 hours after filling out the form on my phone, I received an email and a text message from Tim Fowler at Aquatic Pools. From the outset, he was very professional, and contrary to what others had told me, he showed great confidence that this work was well within his experience and expertise. He came out to look at the situation and we discussed all remedies available to repair the damage and renovate the pool. He had several ideas and recommendations that would extend the life of the pool by several years, and more importantly let us sleep at night knowing it was once again structurally sound. Tim and his team showed up when they promised and were exceedingly efficient with their work. They explained the entire process every step of the way and did the work as if they were working on their own pool. In the end, they removed the old liner, sanded down the walls from the inside, and patched and reinforced the areas most affected by rust. They coated the entire inner wall with Rust-oleum, and installed a foam barrier all-around to provide additional protection for the new liner. They also installed additional floor padding, a foam cove to prevent wash-out, a heavy-duty 25-guage liner, a new skimmer, a new light, new gaskets and hardware. The pool literally looks brand new. This was a big job. The work wasn’t what I would call “cheap”, but certainly well worth the money paid. My Dad used to tell me that “You get what you pay for”, and he was right. In this case, I believe we got that and then some. I could not more strongly recommend Tim Fowler and Aquatic Pools for his honesty, work ethic, and integrity. He is a credit to Angi’s List and should serve as an example for other contractors to emulate.
- Joe B....
GYM & SWIM
5.0
They were wonderful to work with. They took over the job after a previous contractor walked away from the job. I can't say enough about them!! I'm very pleased.
- Donna P....
TOP NOTCH POOL SVC
5.0
It is a small company. They are super nice. I will pick this company any day than another bigger company I have used. He provides personal service. His prices are very reasonable. He is a good guy.
- Rhoda N....
Geckler Pools & Spas
5.0
The crew was timely, professional, personable, efficient, and competent. A true pleasure to deal with.
- Garry H....
Geckler Pools & Spas
5.0
Dieter Geckler (owner) was very cordial and professional in discussing the problem and scheduling the appointment. The crew called to confirm appointment time, arrived as scheduled, and were very professional while they re-inserted liner (without having to drain water from pool). Price was very reasonable for the great service!
- Garry H....
Pool Man
1.0
I made the appr in february, 3 months in advance. I called the day before to confirm and had to leave a voicemail. I got a return call later in day to say they would be there next day with a phone call 1 hr before they would arrive. The next day came and I still had no phone call or anyone arrive so I called to check to see if they would still be coming. I was put on hold for approx 5 min and was told they would still be coming that day. I questioned it would be after 500pm and was told they sometimes work until 700pm. At 630pm still no call and no show. I called The Pool Man office at 700pm to get a recording they were closed at 630pm. I left a voicemail MSG and requested a call the next day for an explanation. At 730pm a man called to say he couldn't make it today, no kidding, and he would be there next day. When I said what time , he said they call 1 hr prior to arrival. Next day, no return call from service mgr and no call as of 200pm. I returned call to number from previous day and man said his supervisor, John, would be over to take care of my appt. when I asked when he said they would call. I was furious as I had taken a vacation day previous day and now another. I called The Pool Man main number and asked to speak to service mgr and was told she was off today!!, the busiest time of year. I asked to speak to whom ever is in charge of service and complaints. I was told I would be speaking to Lisa. I was put on hold yet again and a woman came on and rudly said they will be at your house today. When I asked whom was speaking, she replied Lisa. I asked of she was mgr in charge she VERY rudly replied "I am the wife of the owner!!". I told her my complete story which spoke over several times and raised her voice to me. When I said I had made an appt 3 months prior and would have at least expected a call to say they were late or not coming she said "you got your phone call didn't you!!". I said yes at 730pm. When I said I had taken a vacation day to be there she said you don't need to be there for us to open your pool I told her that was not what they were there to do. She continued to argue and speak over and rude to me. I told her I expected some sort of compensation or discount for my time wasted and she said for what??!! I told her being married to the owners certainly did not make her a customer service mgr. she calmed down when I said I would be posting on Angies List. After that call, 15 min later, John called and would be there in 15 min. John was very nice, did what I need done and confirmed that Lisa was rude to mostly everyone. My compensation was, they were there for 45 min and charged me for 30 min. Keep in mind they charge $100 per hr for service. Due to the horrible way the owners wife spoke to me, their inability to keep an appt and lack of professional communication, I would not ever use them again and would advise no one else to use them.
- Donald L....
Bone Dry Roofing & Masonry - Louisville
5.0
I am very pleased with the new chimney that was built. It looks great; Jeremy was able to find bricks that matched our front porch to give our house a good, uniform look. He was also very thorough in giving us all the options for rebuilding/tearing down chimneys to fit our desires & our budget.
- Aaron L....
Rojos Pool Service
4.0
They were very professional and knowledgeable. The gentleman that came out explained to us that a heat pump is a better option that heater to heat our pool. He said we needed more work to install the heat pump than we thought we needed. He recommended changing the pool filter fan. I will use them again in the future.
- David S....

Replace Swimming Pool Liner in Louisville

3.7

(3)

Elizabethtown, KY

Business Description: Backyard Essentials has two locations and is celebrating 30 years in business in 2011. We provide outstanding pool and spa service and repair. We also have two retail locations that carry pool and spa supplies, Telescope outdoor furniture, Doughboy Above Ground pools and parts, and Sundance Spas. Our service department opens and closes pools, provides equipment repair and replacement, liner replacements, renovations, weekly service, vacation service and many other services. We service the Elizabethtown, KY and Louisville, KY areas including Nelson, Meade, Larue, Hart, Grayson, Bullitt, Jefferson, Taylor, and Spencer as well as Southern Indiana. Our Elizabethtown Location is 2407 Ring Road, Suite 114 Elizabethtown, KY 42701 270-737-7665 Our Louisville Location is Westport Village 1201 Herr Lane Suite 180 Louisville, KY 40222 502-426-1250 Service Department 270-769-0585 or 1-800-239-7684
4.3

(12)

Louisville, KY

Recent Review: They were wonderful to work with. They took over the job after a previous contractor walked away from the job. I can't say enough about them!! I'm very pleased.
4.3

(16)

Prospect, KY

Recent Review: They are great guys. They know what they are doing. They come when they are schedule to come. They communicate when we are running out of things or when our equipment needed to be updated. They make it really easy for us. They are really great. They are coming next week.
4.8

(9)

Greenville, IN

Recent Review: Crew examined existing pool, measured for new liner, installed new liner within week of liner being received. They did excellent job from start to finish!
3.9

(20)

Clarksville, IN

Recent Review: They were wonderful. They were just really super nice and knew what they were doing. One man spoke only Spanish and the other guy spoke fluent English and Spanish. I enjoyed the whole time they were here. The job was excellent. I got a really good pool liner and it was the most expensive one they had.
4.3

(9)

Louisville, KY

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Award 2020Super Service Award
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Recent Review: We have 20-year-old above-ground pool with steel walls, completely encircled by a deck. My wife noticed rust stains on one wall section. When I tried to do my own repairs on the wall, rust flaked off and the pool started leaking. It turns out that it was water trapped between the liner and pool wall that had been accumulating sitting there for years. We were concerned with the expense associated with any remedy (pool repair, removal, or replacement) due to the custom-built deck that completely surrounded it, making access very difficult. Those concerns paled in comparison, however, to our fear over the structural integrity of the pool and what would happen to our neighbor’s property if the weakened pool walls were to burst, sending a 16,000 gallon tidal wave their way. I called a couple of local pool dealers asking for recommendations for someone who could replace the 15 year-old liner and repair the pool wall at the same time. I was told in each case “You won’t find anyone who will touch that job. As soon as they see the rust, they’re done”. I was about to give up and refocus my search for a demolition contractor when I decided to try Angi’s List, pretty much as a last resort. Within 8 hours after filling out the form on my phone, I received an email and a text message from Tim Fowler at Aquatic Pools. From the outset, he was very professional, and contrary to what others had told me, he showed great confidence that this work was well within his experience and expertise. He came out to look at the situation and we discussed all remedies available to repair the damage and renovate the pool. He had several ideas and recommendations that would extend the life of the pool by several years, and more importantly let us sleep at night knowing it was once again structurally sound. Tim and his team showed up when they promised and were exceedingly efficient with their work. They explained the entire process every step of the way and did the work as if they were working on their own pool. In the end, they removed the old liner, sanded down the walls from the inside, and patched and reinforced the areas most affected by rust. They coated the entire inner wall with Rust-oleum, and installed a foam barrier all-around to provide additional protection for the new liner. They also installed additional floor padding, a foam cove to prevent wash-out, a heavy-duty 25-guage liner, a new skimmer, a new light, new gaskets and hardware. The pool literally looks brand new. This was a big job. The work wasn’t what I would call “cheap”, but certainly well worth the money paid. My Dad used to tell me that “You get what you pay for”, and he was right. In this case, I believe we got that and then some. I could not more strongly recommend Tim Fowler and Aquatic Pools for his honesty, work ethic, and integrity. He is a credit to Angi’s List and should serve as an example for other contractors to emulate.
4.6

(16)

Louisville, KY

Recent Review: Very good experience. Workers professional and courteous. Excellent job.
5.0

(1)

PEWEE VALLEY, KY

Recent Review: It is a small company. They are super nice. I will pick this company any day than another bigger company I have used. He provides personal service. His prices are very reasonable. He is a good guy.
4.8

(518)

Louisville, KY

angi certified
offers coupon
Recent Review: I am very pleased with the new chimney that was built. It looks great; Jeremy was able to find bricks that matched our front porch to give our house a good, uniform look. He was also very thorough in giving us all the options for rebuilding/tearing down chimneys to fit our desires & our budget.
4.0

(1)

Unknown, KY

Recent Review: The man that we dealt with was out here and we could reach him by phone if anything was going on.
4.9

(33)

El Paso, TX

Recent Review: They are great! They are always here when they said they are going to be here. They always do a good job. If I am not happy with something they have done, they come back so they are really, really good on what they do. They also see things that maybe happening to my pool or the pumps. They do not tell me that I have to do anything, but they recommend which makes me feel better. I am not being bullied into something. Their service is just nice. If I have questions on billing, they can break things down and explain it to me. They just do an excellent job. I started using them maybe two years ago. They are always friendly. Their service price changes. During summer, it cost me about 150$ a month. They come weekly. In winter time, they come every other week so my pricing is cut in half, so it is 75$. I recommended them to others. They were actually recommended to me too.
3.9

(6)

Louisville, KY

Business Description: Contact us today!
1.0

(1)

Shelbyville, KY

Recent Review: I have contacted a collection lawyer in Louisville who is filling a lawsuit this week against him. I will file a report with the KY department of revenue since I think this guy is not paying his fair share of taxes with the excuse that he has gotten bounced checks from others. Don?t hire this crook. I?m out $3500 plus the cost of 20,000 gallons of water and now lawyer fees, courts fees, sheriff fees, etc. Check the more pictures of his work at http://s1165.photobucket.com/albums/q582/dam125/pool%20pictures/ Update 08/20/2012 Lawsuit has been filed [case number 12 c006997] He has responded with an attorney who has contacted mine and who has been given copies of pictures and video of my pool liner. I think he might want to settle after his lawyer saw the picture. I really hope he will want to continue with the lawsuit and it goes to trial. I want him to tell the Judge this is what a liner should look like. I will keep you posted as this continues. Update 01/08/2013. Waiting for new court date since key witness not available on day of original scheduled court day in December 2012. Will update when case is final. Update 04/08/2013: Today in Jefferson Court we won the case for all the money we paid Mr Bates [$3500]. We will start collection process with a collection agency as soon as we can hire one. We will file something with the BBB too. Word of caution, there are some companies in the area that bid for a pool job, win the bid and they pay 3rd parties to do their work. Make sure you ask about this person being in the team. Get a written estimate & Good luck. I'm in the process of looking for a company to re do the job this person completely messed up.

Frequently Asked Questions & Answers about Replace Swimming Pool Liner

What services are related to Replace Swimming Pool Liner?

  • Pool Cleaning

  • Fence Company

  • Handyman

What do customers in Louisville say about Replace Swimming Pool Liner?

They were wonderful. They were just really super nice and knew what they were doing. One man spoke only Spanish and the other guy spoke fluent English and Spanish. I enjoyed the whole time they were here. The job was excellent. I got a really good pool liner and it was the most expensive one they had.