I cannot thank Mauricio and his team enough for the amazing work that they did on my home. I originally only decided to use CertaPro because I knew one of the sales reps-James Williams-but now I honestly wouldn?t go anywhere else. James came to my house and explained the different levels of prep that the painters could do. I decided to use ?level 3 prep? based off his recommendation. In my mind, I was assuming it meant that they would lay some tarp down and fill a few nail holes. Boy was I wrong! Mauricio and his partner spent an entire day tearing old plaster off my walls, fixing nails that had popped out of the ceiling, and repairing damage previously done to the walls. The prep work alone was worth the amount of money that I paid to CertaPro. I honestly couldn?t have been happier at that point, and we were only on day one. Not only was Mauricio patient with me while choosing paint colors, he also gave great recommendations. He knew how excited I was to see the finished product, so he sent me texts throughout the day with updates on the house. I have small dogs that had to stay locked in a bedroom and Mauricio even offered to put them outside for me while I was at work. The customer service that he provided was truly above and beyond. Now let?s talk about the actual paint job?PHENOMENAL! I actually can?t even put it into words. They thought of EVERYTHING! My vents were cleaned and painted. My trim was painted. My door frames were painted. My railings were painted. The ugly coverings on my walls were painted. My windows were painted. The list goes on and on. I cannot rave enough about how ecstatic I am with CertaPro?s work. When I signed up for this project, I honestly had no idea how much value CertaPro would bring to the table. I am nearly in tears just thinking about how thankful I am that I used this company. I cannot wait to have them back to finish the rest of my house.