Los Angeles Washer Repair

My washing machine broke and I called Maslyn and Sons. I spoke to Darren on the phone and he was very courteous and helpful. He explained what the charge for a service call would be and also suggested things that had possibly gone wrong with the machine. He came promptly the next day (Saturday) as he promised. He examined the machine, found the problem, and told me there were two ways to fix the problem. He suggested I go with the cheaper alternative as it would be more than satisfactory for how I use the machine. The machine now works, and the total charge was very fair and reasonable. I found Darren to be professional, polite and courteous, knowledgeable, and fair. I would recommend his service, and will use him again if the need for appliance repair arises.

I left a message for AARS over the weekend and Craig called me Monday morning and planned to come to my home, on my schedule, that same day. They were in and out in less than 30 minutes and washing machine is working great. Both times AARS has been to my home they have been polite and efficient and explained what they needed to do as well as the cost before any work was started. I will continue to use them for all my appliance repair needs.

Max was excellent, he was extremely professional and prompt, after he finished with the washing machine there was a sound, the belts are trying to adjust to the new installation, he came back to see and I was so impressed with that, no frustration or everything I really appreciate the repair service. he was very knowledgeable, able to explain clearly the first time all of the services he did to me.

These guys are solid and I would recommend them, here's why, first here's my situation. I'm a landlord and use them for issues with the rental, I only know them from the angle of dealing with them on that end and then via the tenant feedback. 1) They are professional, very good interaction on the phone when I call, friendly, prompt with callbacks and scheduling appointments with the tenant, then calling me to let me know it's been scheduled. 2) The repairs work; and the ONE time they fixed the washing machine, then my tenant said after running a cycle that the issue still seemed to exist, Lerman sent a guy out within 2 days AT NO COST, fixed it again and apologized, and again no muss no fuss. Would I rather have had it fixed the first time? Of course, but on a washing machine where you kind of have to run a cycle to make sure it was somewhat understandable and their response was what won me over. Overall these folks seem like good people who know what they are doing and are not out to milk you. I rated them a B for price as I'm cheap and think everything is 10% overpriced but I also don't have a great comparison point at this time, so a B seemed fair. Could you get it cheaper? Probably, but the professionalism seems worth it. Recommend.

Both our wash machine and dryer we faulty. They sent Dimitri who was wonderful to work with; very knowledgeable, smart and clever. Also punctual and extremely polite. He identified the problem right away and came up with the least expensive solution to fix it, really knew his stuff. We had to call him back because the new rubber gasket hadn't had time to seat properly, and he came back right away no questions asked. He also suggested a very clever workaround to get the dryer door to stay shut that worked beautifully, and it saved me from having to order a completely new dryer door.

Mike was very efficient, capable and polite. Showed up on time, kept work area clean and performed work efficiently. He explained exactly what he was doing and deomonstrated work so there were no questions at close of session.

I’ve used Lerman’s for large appliance repair twice now. Their service is prompt, careful, competitive & courteous. Why look elsewhere?

Michael, the technician, arrived within the first fifteen minutes of a 4 hour window. He figured out the problem quickly, had the part on his truck, installed it and our washer was back online in less than twenty minutes. Michael explained the problem and how to avoid its recurrence. He was pleasant and professional.

I've used Lerman Appliances before and have always been satisfied. Today was no different. I highly recommend them.

My washing machine stopped working and I couldn't figure out why. He arrived promptly and was able to tell me immediately that the problem was the switch triggered by the lid. He also noticed a problem with the agitator that I had been unaware of - but once he pointed it out, I realized that he was right because the problem he described that would be caused by the agitator not working right had in fact been happening (I had just chalked it up to it being a very old machine). He was able to fix the agitator also, and for a very reasonable price. He also told me a couple of things I should be doing differently to prolong the life of this old washing machine, which I really appreciated. It was an A+ experience!

Hari diagnosed the problem and recommended that we call the manufacturer to get them to send us the parts for free even though the unit was not under warranty. His suggestion worked, and as a result we only had to pay him for labor, which was done promptly and efficiently.

Washer was leaking. We thought it was a gasket. Repairman found a hose that vibration had worn a hole thru. Part had to be ordered. Installed 2 days later. Repair person was very knowledgeable and fair. Definitely would call them in the future for appliance repairs.

immediate reply to my phone call, by the owner David.....he was friendly, helpful and polite.....he provided an estimate "range" on the phone and we agreed time for repair ......Oscar, the technician, arrived 10 minutes early, repaired the machine, explained the cause of the problem and left the laundary area spotless...then he charged me the lowest price quoted and i was so impressed i forgot to request the 5% discount offered to Angie's List customers !!!!!! this was the perfect transaction where everything went exactly as promised and i, as the client was 100% happy with the quality of work and cost.....a very rare situation in Los Angeles

I originally hired them to repair a faulty pump switch on my LG machine, which they did in a timely and professional manner. A week later, however, another, completely unrelated problem arose, namely, a door switch that stopped all activity. Once they determined that was the culprit, they ordered the part and as soon as it came in, they rushed over and two weeks of laundry finally got done! They did NOT charge a service call for the last two visits, even though technically, it was not the same problem as the first time. So here's to a service that actually does want my return business - and a good rec from AL.

Billy from AAA came out to my house to repair my 10 year old Kenmore washing machine. The pump was dead. He was amazing; quick and thorough. He described the job fully, knew exactly what he was doing AND cleaned up after himself. I would highly recommend this company.