Los Angeles Shake Roof Repair

Performed as expected. Sales rep responsive and professional. Workers courteous and professional. Timing as promised. Beautiful result ahead of schedule. Salvador is an excellent foreman. Thanks, Guys.

Cosmos did an outstanding job installing a new shake roof on our craftsman home. The cedar shake could not be more beautiful, and the quality of the workmanship is superb. Nor was it an easy job: Our entire 3600-square-foot roof has a relatively steep 33 degree pitch; the job was done during the winter, when frost made access more difficult; and the work had to be coordinated around installation of new solar panels. Everything was done professionally and courteously, and clean-up was never an issue. The 20-year guarantee is unmatched by any other roofer we contacted, and we could not have gotten a better value for the money. Highly recommend!

AGL conducted a thorough inspection of the old roof, laid out clearly what roof issues needed to be addressed, and provided us with some options with respect to their findings. (Our options were somewhat limited because we had some homeowners' association roof rules to abide by, but AGL made the options and the pros and cons clear.) AGL was also very clear about the process itself: duration of job, pulling permits, clean-up, inspections, etc. We were made aware that there might be additional costs related to any necessary repairs depending on what was uncovered after the job was started (luckily these proved to be minimal--but we were glad to be prepared rather than surprised). Although AGL's bid was not the cheapest we received, it was certainly also not the most expensive, by some considerable margin. Overall, we think AGL hit the sweet spot on price. The work was started and completed exactly as promised (started Monday morning, completed Friday afternoon). Nothing was damaged, everything was promptly and thoroughly cleaned (although had we known our garage was not covered by plywood under the shakes, we would have covered our stuff there more carefully--still finding old nails and other roof detritus in nooks and crannies). The job supervisor, Steve, came out frequently and kept us well-informed about progress. The work crew was very professional, polite, and respectful of our needs in the home. We've had several hard rain episodes since the job was finished and the new roof has passed the tests with flying colors to this point. The roof looks great and we now look forward to (rather than dread) the rain we badly need. Our experience with AGL was excellent.

We found this company by accident while researching roofing materials. We chose installer based on material he was using, installation procedure and his professional interaction with us. Would recommend to anyone considering installing a metal roof. Competitive price, professional service. Our new roof looks great! BTW, we have experienced several severe rainstorms since installation of our new roof and 1) it is not noisy and 2) does not leak.

After getting multiple bids on the new roofing job we contracted with Modern Roofing. Orville Witt was the Project Manager. He and his crew did an excellent job. They were right to their original schedule, even though I caused some extra work that needed to be done. The quality of workmanship and the crews courteousness was very much appreciated. They cleaned up every day before leaving and were very pleasant to have around. I would recommend Modern Roofing to anyone needing a new roof.

Showed up on time. The only sub that has for this whole project. Did the work plus removed items that were not in the contract. Kept me informed of the progress and suggested what to do to make the roof last. Very professional and fast.

Steve provided an estimate quickly for replacing the shake roof on our two-car garage. He returned my phone calls and answered my questions completely. The crew arrived on time, did an unexpectedly good job covering everything in the garage with plastic (which they removed before they left), and did a fine job on the roof. The whole process was professional and efficient.

Great company to work with. We were relocating from Chicago to Orange County and wanted to complete the roof project prior to arriving with our family. They were able to work unsupervised (by me) for the entire project. We made the contract, picked the color and they literally did the rest. We returned to Orange County to our new home with a beautiful new roof. The clean-up was great, you couldn't even tell they were there. Our new neighbors did mention that a garden light was broken by the tear off crew. I called the office and within a couple of hours the supervisor was over to repair/replace the light. My relationship with my new neighbor could have started off on the wrong foot - but Scott at McCormack Roofing made sure all was well.

In both cases they did a very good job. They provided a courteous and prompt service. I was impressed with the owner of the company and witnessed that while on my roof he recognized that a neighbors home that he'd tile roofed in the past had some damage. He actually knocked on her door and offered to replace broken tiles that he saw for no charge.

VERY COMPETENT, EXCELLENT WORK ETHICS, AND DOES ANY KIND OF ROOFING JOB. SHAKE ROOFS ARE NOT THAT COMMON IN OUR AREA, AND IT WAS COMFORTING TO FIND A CRAFTSMAN THAT COULD STILL WORK ON THESE TYPES OF ROOFS.

We got three estimates from installers certified by CeDUR. The one from Jay Gioia, owner of Pacific Crest Roofing in Laguna Hills, clearly stood out because of its thorough breakdown of costs. Although his was the low bid, Jay's bid also offered the most in the area of underlayments, replacement of damaged boards, and the inclusion of several roof vents. Jay's crews specialize in 1) removal of the old roof, 2) installation of plywood panels and three layers of insulating material, felt, and moisture barriers, 3) arranging and nailing on the shingles, and 4) repair of any incidental damage and paint touch-up. A part of the roof is flat and was covered with layers of silicon sheeting. All members of the crews were knowledgeable, polite, and ready to provide us with explanations when asked. Our property was cleaned of debris every afternoon before the crews left for the day. Crews worked every day until the job was finished. Jay Gioia carefully supervised the work quality on a daily basis and kept in excellent communication with us. It was a pleasure to work with Pacific Crest Roofing. They met or exceeded all our expectations.

The job was started when promised and completed in 3 days, also as promised. While the roof has not yet experience any rain, the quality of workmanship appears to be excellent. Everyone (especially the owner, Mike) was easy to work with and the job site was cleaned up nicely, as the job progressed and at the end (which is important since re-roofing is a rather dirty process).

The roofing crew led by Ivan did a great job removing our 35yr old cedar shake roof and replacing it with a fantastic looking Boral CedarLite Ironwood roof. They put down new plywood decking and the Boral TileSeal roofing system is impressive. Owner Steve Shepard was very thorough during the quoting process and we discussed painting, skylight and gutter install logistics. Steve kept the roofing job moving smoothly, communicated frequently and was flexible in allowing us to get our house painted before the final tile install, which we greatly appreciated. The only hitches were we did not coordinate on drip cap color which the painter took care of and adding a vent at the end but otherwise excellent! Steve made sure we are happy and I highly recommend AGL. We and have received many compliments from our neighbors on how great the roof looks! Thanks Steve and AGL!

James is very professional, knowledgeable, and direct. The job didn't go smoothly, exactly, but I would recommend him to anyone needing any level of roofing work done. He bid the job about a year before we had him do the work (due to financial constraints we couldn't move forward at the time of the original bid). When we called him to do the work, he made adjustments to the bid based on changes in prices for materials (some up, some down) and it seemed very reasonable. We decided on a roofing product that was advertised as energy efficient. He expressed concern with the product because he felt like for the price, it wouldn't look great due to its low dimension, and our house is a single story about 6 ft below street level, so the roof is very visible. He was also going to install energy efficient plywood decking under the shingles so the energy efficient shingles would be a little redundant and a high end high dimension shingle was less expensive (this seemed like a reasonable concern but we were committed to our decision). He also gave us large samples so we could live with the various color choices for a few days before deciding. We decided, so he ordered the shingles and they tore off the old roof. They cleaned up at the end of the day and did a great job. We have exposed rafters in the attached garage and a classic car and a bunch of other stuff in there. They put tarps over everything and kept any big chunks from falling through, then removed the tarps. The next day they came back and laid down the decking. However, they didn't put the tarps down again, so we got a coat of sawdust on everything from them fitting the decking. At the end of the job James personally came back and used a leaf blower to get as much sawdust off as possible. Obviously it would have been better to put the tarps down again, but not a big deal. That's when things went sideways. His trusted supplier had accepted the order but not informed him the product was not in stock and wouldn't be for several days. Luckily we were doing this in the summer in SoCal where it generally never rains. After apologizing profusely, he informed us it would take a little over a week to receive the shingles. At this point, I believe he suggested that we could go with the high dimension product he favored which was in stock, or perhaps a different color choice on the product we wanted. At this point we were insulated but not water tight, so we opt to wait the week. Probably a day passes, then he calls again, apologizing more, because the supplier has told him the product we want is not in-stock anywhere, and the factory that makes it isn't even in the region, so it would be weeks or even months before we could get it. So ultimately, we switched to the high dimension product he favored, and I could not be happier with how it turned out. The roof looks great and the work was handled professionally, even with the delay in the middle of it. (The C in Punctuality is for the materials snafu... the workers were on-time all the time). Here are two details that summed it up beyond the (all things considered) great customer service we received. Because they had already scheduled the next job, we were delayed an extra three days so that they could do the job they had already committed to, which I respect because it meant the next customer didn't have to share in our misfortune. Second, I happened to be leaving for work early one morning when they were scheduled to work, and found his son just sitting in his truck. He explained that there was a local noise restriction that meant they couldn't work before a certain time in the morning, so even though he got there early because the traffic was light, he was respecting our neighbors instead of firing up the power tools at 7am. And here we are almost a year later, no leaks and no need to bring them back because it was done right the first time.

Richard Griego and his crew did an outstanding job on our new roof. We are very happy with the work that was done.