My renter was complaining of gas smell when the stove was on. Jorge answered the phone and showed up at my house within the next hour, was very timely and very nice to work with. You could tell he was an expert at appliances. He did a bunch of troubleshooting, found nothing wrong, checked for gas leaks to confirm and didn't try to sell something that I didn't need. In the end, no problems with the stove and paid him some cash for his troubles and his responsiveness. I am definitely keeping his contact information handy in case I have problems with any other appliances, I will call Jorge first.