Don and his helper arrived on time and were both professional and personable. I showed them the box from Home Depot and the existing shelter that needed it's top replaced. They went to work right away, and did a great job! They kept the site clean. Any patio furniture they had to move, they moved back. They cleaned up the assorted trash from the job (cardboard, plastic, etc). The trash and old ruined patio cover they either took with them or put in a nearby trash can, since neither were in sight. The cardboard was folded up and ready to go for recycling with my other cardboard. The mosquito netting and extra cover that were left over were put into plastic bags for easy storage. The gazebo's looked great when they were done. They'd worked quickly and professionally! I'd hire them again if I needed a service.