We selected Falkon construction and were very pleased with the final result. Our job had some unique aspects that required good communication and coordination with our contractor. The job was to install 177 feet of block wall around the perimeter of the property of which 53 feet in the back required a hybrid retaining wall. In addition, we wanted stone veneer pilasters to terminate the side walls. We submitted drawings to four contractors for estimates. Falkon was among two other estimates that were very close in price but we were convinced they?d do the job like we wanted and would do it right. We picked Falkon because Val listened patiently to our goals, understood the options we were considering, pointed out where there might be permit issues and finally, when grilled with questions, answered each thoroughly. Val was a pleasure to work with right from the initial site visit, through design iterations, through the permitting process and finally throughout the construction. The contract was detailed and the estimates were clear. Val was key in helping us find city drawings where we could combine a block wall and a pilaster to terminate the wall. Although most cities provide ?handouts? for block wall specs, not all provide ?handouts? for pilasters and that was the case for us. We were able to merge these drawings and obtain city approval. The other key contribution Val made was to get clarification on what the city required in terms of a retaining wall. Because of the slope behind the wall there was some question about what portion of the wall had to be retaining vs. freestanding. I had been to the city Building and Safety department twice (with pictures) and couldn?t get a clear answer from them. Val cleared it up when he went through the final permit process. Once we selected Falkon they put us on the schedule about 6 weeks out but were able to start a week early. They completed the job in exactly two weeks as promised. The excavation crew had the existing wooden fence removed early on the first day after which Val and his foreman Charlie set the string for the wall location. One of the things that impressed me about Falkon was that they wanted me to be there for all the critical events in case there were any questions. I was able to help answer questions about the property line and setting the exact wall location. Throughout each step of the process I felt like they were consulting me when required and listening when I responded. Correspondence was frequent and through email or phone. Val was there for all critical events. Charlie was always available. The crew was there promptly at 7:30 every morning and available to answer questions or discuss concerns. The excavation crew hand dug all the trenches and hauled out all material in wheelbarrows. They started setting rebar in some of the trenches on the second day. Excavating took a few days and all rebar was set by the fourth day and ready for inspections by Friday. All the footings were poured and the first row of block set by Friday night. The second week they set block. All block was wheel barrowed in and staged for the crew. They set a few courses each day. By the end of the second week the walls were up and we had the final city inspection. Stone veneer and top caps were installed on the last day. We really liked how the stone veneer looked on the pilaster. The walls were straight, plumb and level and that?s exactly what you want in a block wall. Val recommended we not tool the mortar joint on the side that was going to have stucco to prevent ghosting. Good call. All in all we were very happy with the final result and would not hesitate to call them back for additional work. Customer service was outstanding and the primary reason we selected Falkon. The entire crew was very dedicated, hard working, professional and skilled. They all take pride in their work. It was a pleasure to work with them.