Olwen did a terrific job in difficult and overwhelming circumstances helping a special needs family, that I referred to her, organize, rearrange, and declutter their home. She also helped them organize, prepare, and pack to move from a home they lived in for 9 years to a new place. The project was overwhelming and required multiple visits. The family needed a lot of help. Olwen was punctual, helpful, caring, and efficient. She consulted with the family regarding their move. She rearranged and moved items around the home for maximum access for the parent in a wheelchair. She then spent several days during November and December purging and packing clothes from the floors and closets. Packed up cds and dvds that were outside in boxes. She spent a lot of time, during the holiday season, helping them prepare to move at the end of December. This was no small task. They needed a lot of help, purging, packing, deciding what to take and what to dispose of. Olwen was instrumental in getting them organized for the move, purchasing and bringing supplies, large boxes for clothes, smaller boxes for books and dvds, purchasing tape & packing paper that were sorely needed. Olwen went above and beyond helping the family. She shopped, purchased, arranged delivery of their new bedroom furniture. Picked up used furniture donated to the family by another client, and delivered it herself to the family. While on Christmas vacation out of the country, she arranged for a handyman to setup the furniture, and assemble it for the family. All done while on vacation and she even checked to make sure everything was taken care of while she was away. Olwen spent hours shopping at IKEA, Target, Big Lots, the Container store, and Walmart for furniture, bedding an other items the family would need for their new home. Olwen dropped off 3 large bags of unneeded clothing, shoes, and household items to Salvation Army and other Donation sites as it was too difficult a task for the family. She also properly disposed of 2 bags of E-waste at a S.A.F.E center for them. There was so much to this job, working with the family, who were in need of some hand holding and reassurance as the work progressed. Olwen was strong, kind, reassuring, and so comforting. Olwen did an amazing job and really helped this family get more than an organized home, but also peace of mind.