Our wood garage doors were 30 years old and needing to be replaced. After getting estimates from three companies, we chose Pioneer because (1) they offered the best price on high-quality Amarr doors, and (2) they had excellent reviews on Angie's List. To be honest, at first we were a little hesitant because Ryan, who did the measuring & estimate, wasn't terribly helpful about explaining our options. He handed us a brochure but didn't show us door samples or give us any additional information to help us make our choices. If it hadn't been for the previous two estimates, we wouldn't have had a clue what we needed or wanted. Ryan was a nice guy, just not very helpful. (Hence the "B" for Professionalism) The office staff was great at communicating with us and keeping us in the loop regarding installation date and time. On the morning of the installation, Nathan called ahead of time to let us know he was on his way. We had one 2-car and one 1-car garage door installed. We opted for the steel-back 3000 Heritage series for the superior insulation. We also chose doors with decorative windows. We love having windows and the natural light they let in! The doors are beautiful and quiet and give our house an updated look. Nathan also installed a new belt-drive garage door opener on the 2-car side and reinstalled one of our old openers on the 1-car side. The new motor is so quiet--we love it! Nathan was a meticulous worker. He and his assistant were well-mannered, careful, and clean, and they left everything spotless when the job was finished. We couldn't be happier with the doors, the installers, and the office staff. We highly recommend Pioneer Door!