Just so happened that George was in the neighborhood doing a job, so he came by within an hour or so. George was very professional, knowledgeable, thorough and offered reasonable information. After a brief discussion of what needed to be done, I pushed to do the job asap - we are expecting rain in a day or two (even possibly that night). He made a quick call, rescheduled a prior commitment and offered to take care of the job right there and then. He then went and bought some supplies, was soon back and patched not only the concerning area, but sealed all cracks and seals around venting, skylights and drains, and even painted some rusty vent covers (all work that George recommended, but I could see needed to be done). His work was excellent, he was very thorough and at no time did I feel George was not being entirely honest with me or was not offering good information. He did mention that, as owner of the company, he is most often the person dealing with quotes and initial inspections, etc - and that his crew usually takes care of the work to follow. But, he could see that we needed help now and I certainly appreciate that was willing to jump in there and help us at such a high level.