They offered competitive and better quote than the other company. They're good as far as the investigation, on how they explained things, and helped me to make up my mind. I was pleased with both the conversations I had with whoever manages the office, and whoever did the inspection. The only thing was, this was something we knew about a long time but just been taken cared of a month ago, so there was urgency on it, and they took about two weeks to get the first quote back. The business side was easy because I don't live in the area but it was easy paying them. They dealt with me directly, and I liked that. This job isn't completed yet but it looks good so far. The first job they did for me was wall furnace repair, and what I liked about that one was they didn't charge me any extra even when the problem was a bit expensive than they originally thought. They just fixed it at a fast and very reasonable time frame, and it was fine after that. They don't have a lot of reviews and I think they're good.