This is the second time I have worked with Louie Weinmueller at Bixby Plaza Carpeting and Flooring. He is really knowledgeable! Bixby Plaza has a great selection of floor coverings and window treatments. I started by going to their showroom and choosing cork flooring in the color I liked, and also looking at options for some area rugs. Louie then came and took all the measurements to put new cork flooring throughout the house, except for the bathrooms which had recently been refloored. He brought samples of the cork flooring, which is what I wanted, and also samples of available baseboard designs. We agreed on the product, and when the work would be performed, which was important because this was the 4th step in a 5 step upgrade of my house, and had to be coordinated with the overall schedule. While the cork is a bit expensive, Louie understood that I wanted to use it because it is an environmentally sustainable product, and is softer and quieter underfoot than hardwood. He gave me a couple of breaks on pricing, where he could, since this was a big order. Louie returned once to double check some of the measurements, to be sure that the order would be correct. We stayed in touch re the start date. When it was time to do the installation, the Bixby Plaza crew first removed all the old carpet and padding. All the furniture was out of the house (in storage) so they did not have to work around any furnishings, which expedited the process. However, once the carpet was gone, they were able to determine that the subfloor was really uneven in several places. They were unable to level it just using leveling compound. In two places they had to lay additional plywood. They did an excellent job of this, and included adding additional screws in the old subfloor in several places where the floor squeaked, to stop the squeaking. It definitely all feels more level and solid that it did before. Even with this additional work, they were able to stay within the original estimate of two weeks to complete the work. I didn't realize that Bixby Plaza also offered window coverings, but Louie mentioned this to me, so I took a look at their woven wood blinds. They are made so much better than the ones available at home improvement stores that it was east to make the decision to buy these from Bixby Plaza. In the family room, to cover a large sliding glass door, the lined woven woods are hung vertically, in a track that allows them to be opened by just pushing lightly on either side - - I love this feature! For the kitchen, the woven wood is hung horizontally, and I selected the option of having the lining hung separately, so that the amount of light coming in can be more controlled. When I want more light, I can raise the lining but leave the blinds lowered, or have both the lining and the blinds raised or lowered at the same time. These blinds come with sturdy rollers and pull cords, which I love. My previous blinds had such flimsy cords that they broke after a couple years of use. They didn't seem to be designed for someone who raises and lowers their blinds frequently, which I do, so I really like the sturdier mechanism and thicker pull cords. And, finally, I was very satisfied with the two area rugs, which are nicely edged. Louie came back to check on the work a couple weeks after installation. He found that the caulking had shrunk in a couple places, at the corners of the cork edging strips, so he had the crew return and redo it. I am very satisfied with the work, and happily recommend Bixby Plaza for flooring and window coverings.