I had a bid from Royal Oak to finish the floor and we agreed to have it done by them.When they left we were told they would be able to do it the following day which was great because we were going to re-carpet the house and wanted the floor done first because of the sanding. The following day came and no one showed up, so I called and they told me it wouldn't be till next week. This of course was unacceptable. I then called Carpet One because we were working with William to have our carpet replaced. I asked him if they did hardwood floor finishing and he said "yes". At that moment in time I knew my problem would be resolved. I asked him when he would be able to come and do the work he called his floor crew and called me back 10 minutes later and told me Tuesday. 8:30AM, It would have been Monday but that was the labor day holiday. Tuesday Armando and his crew arrived at 8:30AM, sharp. He told what they are going to do and about what time they would be finished. The kitchen was sealed off entirely to prevent dust from going throughout the house. The floor got sanded beautifully to show some of the wood grain that I never knew was there. They vacuumed the floor to remove all the remaining dust and finished by putting on a primer coat. All this was done in the time frame that Armando told me it would be done in, by noon. His crew is very professional and they knew what had to be done and did it. The following day Armando came to do the final two coats to finish the job. He was here on time as he said he would be. He finished the floor with a final coat of semi-gloss finish. After the floor dried it really was not the shiny finish we expected. I called William (The Floor Center) the next day and told him. He called Armando, however Armando did not have any glossy finish so he went on a mission to find some glossy finish. Armando found the finish, came back the next day and finished the job. The floor looks beautiful, both William and Armando bent over backwards to see that we were satisfied. I would recommend The Floor Center without reservation. They deliver on what they promise, which incidentally was done at half the price of my original quote.