Craig and Sue of Westdeck were at our home to review the project site within hours following our initial telephone contact. The refinishing/waterproofing project also included removing and replacing some of the of plywood sub-floor, which exhibited signs of potential damage in some areas. However, the extent of the necessary plywood replacement could not be determined without removing the old deck surface. Within a few days of its site inspection, we received a firm proposal from Westdeck based on its initial estimate of the anticipated sub-floor repair work. It was clear to us from our initial meeting and subsequent telephone follow-ups with these folks that they were well-qualified to handle the job and, being further encouraged by the firm's Angie's List and quot;Aand quot; rating, we accepted the proposal. Work on the project began less than two weeks later, in accordance with our desire. Within less than a day into the project, it was determined that only minimal sub-floor repair work would be necessary. This came as a pleasant surprise and Westdeck was kind enough to adjust the contract for purposes of passing those savings back to us. In the end, the job was completed in only 3 days, less than half the time we were anticipating . Moreover, we were delighted with the results. In summary, the folks at Westdeck were totally professional in every way. Workers were courteous, punctual, answered our questions, and cleaned up thoroughly each and every day on the job. We would highly recommend the firm to our friends and neighboors.