Las Vegas Deck Waterproofing

Craig and Sue of Westdeck were at our home to review the project site within hours following our initial telephone contact. The refinishing/waterproofing project also included removing and replacing some of the of plywood sub-floor, which exhibited signs of potential damage in some areas. However, the extent of the necessary plywood replacement could not be determined without removing the old deck surface. Within a few days of its site inspection, we received a firm proposal from Westdeck based on its initial estimate of the anticipated sub-floor repair work. It was clear to us from our initial meeting and subsequent telephone follow-ups with these folks that they were well-qualified to handle the job and, being further encouraged by the firm's Angie's List and quot;Aand quot; rating, we accepted the proposal. Work on the project began less than two weeks later, in accordance with our desire. Within less than a day into the project, it was determined that only minimal sub-floor repair work would be necessary. This came as a pleasant surprise and Westdeck was kind enough to adjust the contract for purposes of passing those savings back to us. In the end, the job was completed in only 3 days, less than half the time we were anticipating . Moreover, we were delighted with the results. In summary, the folks at Westdeck were totally professional in every way. Workers were courteous, punctual, answered our questions, and cleaned up thoroughly each and every day on the job. We would highly recommend the firm to our friends and neighboors.

Great job from start (removing old Kool Deck) to finish applying new Kool Deck and painting + sealing new Kool Deck. JCW also did a great job by cleaning up the job site.

West Deck seemed very nice. In terms of their recommended corrective action, it included some things that did not make sense which is why I did not award the job to them. They included an extra coating over a vapor seal that no other company included and is a coating that is not meant for pool decks so they were just trying to get more money out of me.

The Pro Deck crew had punctually arrived and covered the pool with plastic. They proceeded to grind down the old texture, power wash, skim coat, spray texture and add two coats of color seal. This process took two days,one day ahead of schedule. A few days after the deck was cured and ready to reposition the patio furniture, I noticed a 4 inch "slash" that was not covered with the texture. I contacted Pro Deck phone representative Nadine, who very satisfactory, made the arrangements for "Joe" to correct the problem. We were very satisfied with our new pool decking. We were especially impressed with the clean-up detail.

Very professional demeanor. Did cancel several times and reschedule but we understood as weather can change schedules. My husband was home for all appointments. We were both wondering why primer was not applied to flashing. We left for 2 weeks right after the work was completed. After completely dry checked for quality, stucco did not match, not completely covered by the paint, excess paint on newly painted rails not cleaned up, irregular look to deck coating, pillar still slight movement (was told it should not move at all), uneven pillar top. Had our first rain, deck coating bubbling up, standing water on deck. I called today and left a message as the last problem with the rain is not acceptable. Pictures are available. Update 6-4-14: Premier was very prompt in returning my call. They came out and inspected the problem and set up a time to start repair today. They explained that the product they used has never failed in the past, will correct the situation and alert the company that produced the product. I will update as I want to improve the rating for quality. 6-9-14: We paid $700 to upgrade the deck coat. It is looking much better. Premier came this morning to do more touch up which wasn't done well last time. They will come back in a week or so to put a coat of deck paint on as some areas have dark spots. Update 9/12/2014...Major cracks in deck after the last rain. Update 1-23-15...Major cracks and standing water across the whole deck. This nightmare does not stop and is costing thousands of dollars to repair the major mistakes. We have pictures. This is a tragedy. We have spent over $5500 repairing what this company did. I tried to download picture of "Premiers" work so far it has not worked. If I ever get them downloaded I guarantee it will be shocking.

Did nice job and are very pleasant to work with. Decking price competitive. Paver sealing cost a little high.

It went wonderful. Tim came over and gave me an estimate which i accepted. We were able to haggle on the price. We set a date. The morning before we were scheduled he called me to confirm. The workers and boss came on time(even called me to say they were on their way). They all introduced themselves and were way professional. They worked all day even though it was about a 105.They did two coats of color coat and one coat of acrylic. Everything was taped off - and the messes cleaned. The concrete looks brand new. We are overly pleased with the job. Everyone was friendly and professional. GREAT JOB

n top it looked exactly like the color we wantedThe crew came out on time. and powered washed all areas to be colored and sealed. Area was scraped so color would hold better next a type of primer went down since we were changing color. A picture was taken of the color we wanted. As the color was being put down it did not look like what we wanted, but after the second coat of another color went down it was exactly what we had wanted. The next day the crew came back and and asked if we wanted any change to the color we said no and the area was sealed with acrylic and then that was sealed with a polyethylene sealer. The financed product was amazing.

Just had my pool deck re-coated. The finish product is and looks fantastic and only took three days to complete. The old product was completely ground off to the bare concrete, acid etched, pressure washed, product applied and painted. It should be noted that they used quality material and most importantly, the crew took such care in their work as if they were actually doing the work on their own pool. Very honest contractor and I would recommend them. Larry F. July 3, 2019

The quote was given after measuring the deck area and determining the areas that needed repair and painting. I was sent a contract for the agreed upon work and faxed the contract back to the company. The work was completed within 10 days. The pool had debris from the work and the company honored my request to pay the pool company for the cleaning of the pool. This company was very professional and was it was great to see a company honor the customers request.