Jeremy came out, super nice guy, said he would call in a couple days with estimate. My husband pretty much already decided he would be the one as we were getting 3 estimates, and his attitude impressed him. Then we got the estimate....$2,800 that is ludicrous! We told him that too, but he said he had to pay for a cherry picker. We understand a cherry picker for a air conditioner as they are heavy, but we have put 3 replacements on this house and never needed one before as swamps are light and can be pulled up in pieces. We dunno if he never put one on before, or if he was trying to rob us because we are older, either way, I wouldn't recommend them to anyone.