I purchased the Big Deal offer for 4 hours of handyman services for 99.00. Rick responded right away to schedule my appointment. He had to reschedule and then I had to reschedule the second appointment. Finally we made a third appointment and Rick arrived about an hour early, which was ok.! I had him install a shower door, which is a new style that is actually a shower shield. Basically a piece of glass that pivots on hinges and replaces a shower curtain for your bath tub. I really thought it would have to be a two man job, but Rick was able to handle the whole thing himself. It involved drilling through tile, and honestly, I was a little nervous about that, but it turned out just right! The second project was to replace a light fixture in my hallway on a very high ceiling. Honestly, I had replaced light fixtures myself in the past, but did not want to be that high up on a ladder, so I was glad to have it done. After Rick left, I had noticed a small section of wire sticking out of the back side of the ceiling mount. Since it is hard to notice, I am just going to leave it as is. Overall, I was pleased with the service, and really love both new additions to my home. I had my bath remodeled a couple years ago, and the shower door was the final touch, glad to have it done. I will call Rick for future needs, I feel I got a good deal for my money.