They had to remove a section of a wall in the dining room to replace the ruptured pipe. When they finished the repair, they replaced the drywall, repainted it, dried it so that no one noticed (I had 17 people for dinner the next day). They completed the job quickly, cleanly, no fuss, no muss. The plumber and the wall repair man were courteous and efficient. We used ProServ once before and had the same experience.