They came out promptly, even ahead of the scheduled time and fixed the clog quickly and efficiently. This is not the first time I've used Atlas, in fact, I've been using them for over 15 years and have always been delighted with their work. One of our pipes had broke under the slab and the owner Bob, who I think must have a sixth sense, was able to locate it without a scope. He and Richard fixed it efficiently and at a great price. He also installed my plumbing in my shower and I don't know what happened with the previous reviewer, but in my shower, he installed copper pipes. These are only 3 of the many jobs they have done at my house over the years. This is a company that is efficient, fair, and very responsive. I'd never go anywhere else. And many thanks to Marla too, who is so courteous and takes care of all the scheduling.