A LOT of communication issues. I am satisfied with my patio shade structure. What I'm not satisfied with is my landscaping. The sales guy told me that I would get to meet with a "Landscape Designer" to talk about the plants that would go with my aesthetic. I never had a meeting with a Landscape Designer. I recieved a call on a Friday to tell me the landscapers would be there on Monday from the scheduler. I told the scheduler that I never met with a Landscape designer so how would they know what kind of plants to install? I asked if I could speak to a landscape designer and the scheduler told me he didn't speak English and to tell the scheduler what I wanted. I told the scheduler I want Pampa Grass. On Monday, the landscape crew came and just did the demolition portion. I got home to find all the demo material left on the street infront of my house which is an HOA violation. I called and they said that they would be back the next day. Through a conversation, they told me that they do not use weed blocking cover and it wasn't in my contract so if I wanted weed block, I'd have to install it myself and the Landscape Crew would cut through it to plant. My husband and I had to get material and cover our back yard that evening. On Tuesday the landscapers came back with the plants which they didn't bring Pampas Grass. Through a translator, the Landscape foreman said they had to pull up all the weed block that my husband and I had laid the night before. After lots of back and forth they finally agreed to cut through like I was they would do. They even laid additional weed block over the spots we missed due to running out of material. I inquire to the landscape crew saying "I was told you guys didn't do weed block." They replied "Sometimes they do". The landscapers ran out of rock and said they would be back later with more. When the scheduler called me to schedule the city inspection for my shad structure, I asked when the landscapers were coming back with more rock. They said my contract was for 3 tons and I was delivered 3 tons so if I wanted more, I'd have to pay for it. I told them I didn't think I should have to pay for extra rock since the estimator errored. The sales guy called me back and said that sometimes that happens and that I need another ton of rock (so my job was underestimated by 25%). I don't think it is going to take a full ton of rock. It is literally a tiny patch. After all the aggravation (no landscape designer, no Pampas Grass, the weed block problem, the hoa violation...) they can't give me a little bit more rock?! Wow! I expressed this to the sales guy and he didn't budge on me having to pay for more rock. I told them never mind, I would just buy 1/4 ton and do it myself. Very disappointing.