Las Vegas Hardwood Floor Installation

The work they did was great, I just love my floor. We did have a little bit of problems but it got taken care of. Their work was quality work for the most part. It was the cleaning part that bothered me a little bit, and the supervisor. So he took care of it. I would recommend them, but on the other hand there was a problem with the guys leaving things to clean up after them, and tat part bothered me a little bit. I would give them an A if they hadn't gotten moody at the end. They were here on time, but they didn't finish on time. Thats what the supervisor got after them about, because they didn't tell their supervisor that they weren't done and they started another project. When they got moody it wasn't really professional there, and it wasn't professional to leave their soda cans around.

Right from the beginning everything was excellent. Called and spoke with Tom the owner, who said Shawn would call in two days, Shawn called and set up an appointment. He was on time very helpful and informative, we did not make a decision at that time. We asked Shawn to return during the day so we could see the samples in the light at which point we decided to have them perform the work. The hardwood was delivered on decided and the work was performed three days later. Jeff and his crew were unbelievable - very professional, friendly, and answered all our questions. The floor looks beautiful. When they left their was no indication any work was done, just a beautifully installed hardwood floor. Shawn returned two days later to make sure we were happy and to receive payment for the completed work. If you need a hardwood floor Expert Flooring Solutions is your best option.

They did an excellent job. It’s a small outfit, but they really performed well. The technicians that did the install did a spectacular job.

Did a fine job, any issues where resolved in a timley manner, I would recommend them for your home improvements!

They were alright. They were on time but they didn't do the work. Some of the work was less than preferable. They came back to repair for something that they did. They were professional but the workers were Mexican and they didn't speak English. I would not use them again in the future.

The installers were great! They were professional and considerate and did a beautiful job of the installation. They had to remove old hardwood, carpet, and tile and prep the floor in the living and dining rooms, one bedroom and the family room. They also installed baseboards. Everything looks wonderful. I highly recommend calling them.

Background: We moved to Las Vegas, NV from San Diego, CA and we had no idea about good contractors and service providers in the area. We bought a house in a very short order of time and wanted to have Hardwood Floors installed in all of the bedrooms. Angie's List provided lots of information and we narrowed down our choice to Expert Flooring Solutions. I called Expert Flooring Solutions and left a message for Mr. Tom Rossi. I received a prompt email from him that he would be on vacation but that his partner Bill would handle my job. I decided to wait, since I had time, for Mr. Rossi to return from vacation so that I could deal directly with him. Tom's communication was with me was excellent. Upon his return from vacation, he contacted me via email and we set-up a a time to meet and discuss the job. Tom helped me through the process, discussed the options, and provided samples. His matter-of-fact, down to earth approach to his business is refreshing. He understood that I was on a time crunch to have the flooring installed before the moving van arrived. We scheduled the work and the install took place over four days. His crew of installers were superb! Thanks to Johnny and Matt for such a wonderful experience and a PROFESSIONAL INSTALL! Each night, after work, they cleaned up the area, both inside and out, which was truly outstanding since the house is located in an HOA neighborhood! The floors are stunning! From start to finish, Tom was involved in the process and checked on progress to make sure all was going well. I couldn't have asked for a better company to install our hardwood floors!

Joseph at Nu Look was very nice and helped us pick out flooring, he was very knowledgable and and patient. The installer Matt and his helper Caesar were awesome. They were very considerate, professional and nice. They did all four rooms plus the staircase in less than three in a half days. They worked really hard to get everything done in such a short time and we greatly appreciate that. I will definitely use them again. I couldn't be happier.

This company is very new. They were actually recommended to us by a friend. They were fabulous! The flooring was installed in a record time and they never left a mess. Their customer service was great! The painting crew was wonderful as they were always cleaning up after themselves. They were also very careful of the new flooring. I would be happy to have them again for any work we needed to have done.

When I first asked for a quote Greg Hair came out w/samples and to discuss the project. He provided me an estimate as well as some insight regarding wood selections. Once we made a decision to go with them they scheduled us as quickly as possible and began the job. Greg came to the job on the first day to make sure everyone knew what the scope was. The team that worked on the project was great. They were professional and accommodating considering the amount of other traffic they had to deal with in the house due to other projects. The project was completed in the agreed upon time line and the floors look amazing. I highly recommend them and would use them again in the future.

Nick and Pedro are the best! Before we even got started, they stopped by twice to go over everything in order to make sure we were all on the same page. In just a weeks time, we had a new hardwood floor, amazing custom build wainscoting and crown moulding in our nursery waiting for our first child. They were always on time and even worked on their usual off-day in order to get the job done so that we could finish getting the rest of the room ready for our little one. They did an amazing job and everyone who has seen the nursery is in awe of how amazing it looks. Thanks guys!

They were not very clean and we were overall not impressed with this company. The corners were very sloppy and the workers were always late or just not showing up. The company is very unreliable and I would not recommend them to anyone.

Tom Rossi came to our home and brought samples of laminate, engineered, and solid wood flooring. We discussed the pros and cons of each product. Our choice was the engineered product. After receiving Tom's bid we had bids from 5 other flooring providers, Tom's was the most reasonable of the lot. This along with his up front price, no add ons for appliance moving, toilet remove and install, large furniture moving and replacement, made our choice easy. Jeff, the lead installer arrived a week later to deliver the new flooring, and begin the prep work. Jeff and Ryan moved all the large furniture, and covered all the cabinets and windows prior to beginning the removal of about 350 square feet of tile. This was a very dusty process, but due to their care before starting, cleanup at the end was far easier. Jeff and Ryan worked for the next four days installing the new wood flooring, always ready and willing to address all of our questions and concerns. While we realize that this was another day at work for them,yet they never gave that impression during our interaction with them. These were two hard working young men, pleasant and easy to communicate with. I would have to say you would have to look long and hard to find better craftsmen in the valley. The end result, we have beautiful new floors, and a far better experience than we could have hoped for. Our thanks to Tom, Jeff, and Ryan for a job well done. We will be calling when it's time for carpet in the bedrooms.

The quality of the work was very good and when Phil, their main supervisor, got involved everything went smoothly. But there were lots of complications that led to Mr Falzone taking control of the project including: - Improperly estimating when the wood would arrive, which led to a 2 week delay - Improperly estimating how much hardwood needed to be ordered, which led to another 2 week delay. - Poor communication between management and workers which led to miscommunications as to when the workers would come, what day, etc. This led to having to live in a house of concrete and dust for 4 weeks, and other complications. I believe with better organization and communication, those delays could have been avoided. I'm giving a B because I'm pleased with the quality of the work and all the UTE workers were professional and very good and did their best, but I was disappointed with the organization by the upper management before Mr. Falzone got involved.

I have always had hardwood floors in my previous CA homes, but was concerned that I would not be able to find quality real hardwood installation in LV (my LV home is on a crawlspace foundation). Quality Flooring is truly excellent. My floor was installed 2 years ago (6/1/15) and it continues to look fabulous. Hardwood flooring is expensive, but very worth it. The crew had to return several times during the process, always reliable, timely and courteous!