Disposal started leaking on a day I work. So with my wife at home I contacted MC Plumbing. Great that they offered a free estimate on their services. I had contacted some other plumbers who told me their hourly charges but didn't offer to come out for an estimate. The representative on the phone, female, was friendly and professional. And she scheduled the estimate appointment for me that day. Nelson came out for the estimate. My wife handled the visit, and I spoke to Nelson from the phone. Quote seemed like a standard rate at $150 to replace the disposal. Of course, I used the 15% Angie's coupon. I know that the job for a qualified plumber would be an hour tops as I had done one or two in my time. But my days are long, and we couldn't use the sink. The next day during the scheduled time Nelson returned and to my knowledge did his job well. I had purchased the disposal at Home Depot the following day though Nelson had offered to get it the day of the estimate. Anyway, he was at our home for much less than one hour. Wife thought about 35 minutes. I came home late that night and was glad that I had contacted MC Plumbing because the world was back to normal. Thank you, MC Plumbing.