Chris arrived at the appointed time. We reviewed the various tasks. I had purchased replacement switches beforehand, as well as the toilet mechanism. However, one of them was incorrect. Also, for one of the lighting fixtures, the ballast was bad. Chris and I went to Home Depot to get the correct switch and a replacement ballast. At my request, Chris went with me so I could be sure to get the correct parts. We were not able to find the needed ballast, so I purchased a new light fixture for not much more than the cost of a ballast. Chris then completed all of the tasks very well, and within the amount of time I had purchased (4 hour window). He was respectful of us and our house. He cleaned behind himself. All have been working well since the tasks were completed.