I have to say that I'm blown away with how far off the reviews are for this company. I did some research and called a few handymen in town, and decided to get an estimate with Las Vegas Handyman. Now, I have to say, Joel who came out to do our estimate and did part of the work was very pleasant to deal with and really tried his best to accommodate and rectify certain situations. He was the only reason I rated responsiveness/punctuality as fair and professionalism bad, because if it were not for him, all the above would've received F's. Anyhoot, the estimate was fair for the amount of work and he said he could complete in a day. He also said that the crown molding was not his strong suit, so he was going to bring a colleague to do this part. I appreciated his honesty and figured this was a good sign. We were able to schedule for the following week. Joel and "the molding guy" show up promptly at the front end of the time frame we were given for our appointment (they usually give you a 2 hour window of when someone will show up). Joel started to work on his stuff while the other guy said the molding would not be a problem (the door frames became spongy at the bottom due to water damage and we wanted to have this fixed, hence replacing them instead of patching it up). He mentioned that the trim comes primed but not painted, so I said I had the paint for the trim and I would take care of the PAINTING once completed. So he does the work and leaves without discussing anything, however, it was relayed to my fiance that the molding guy would be back tomorrow to do "touch ups" to the framing. So I will say this, I did not judge and wanted to stay open minded that this would look better after the touch ups, but first impression was that it looked AWFUL! It looked like I did it myself! It was not caulked AT ALL so there was a gap of about 1/2" between the trim and the wall, the nails were visible, and the bottom was close to an inch short (it wasn't touching the floor). Now Joel also has to leave at 1pm because he was double booked and said we would be contacted to schedule a time for the following day. OK... so no phone call comes. I call promptly at 8am the next morning, was told there was confusion with scheduling and they couldn't come finish until 2 days later. UH ABSOLUTELY NOT! Angry conversation ensues, long story short, we get both of the guys back out at my home at 4pm that day (mind you, this took several angry phone calls). The molding guy stands by his work, says the trim is supposed to come off the floor "because the tile and things are in the way"... they were most definitely not in the way. Then I'm told that he was under the impression I was doing the caulking and all the finishing work.... UH ABSOLUTELY NOT, at no point I ever agree to caulk and finish the door, I explicitly said I would only paint. Anyhoot, he says he can "fix it" instead of ripping it out. I explained that I could not see the big picture and that if the "fixing" didn't improve it, I would still insist on replacing all of it and starting from scratch. He decided to fix it and needless to say, no improvements. SO he agrees he will re-do the work, however, the soonest he could do the work was in 4-5 days. UH ABSOLUTELY NOT! So I told him to call a manager to discuss this and he said they would contact me in the morning since they were not in the office after 4pm. I asked him if he did not have a manager's cell phone and his response.... "is it really this important to you?".... My not amused face was enough of a response that he called and low and behold his schedule was clear and would come at 8am the next morning. Unfortunately I could not cut this story down to make it a short one because I feel that you, as a reviewer, should get full disclosure since I called based on reviews that I read and was EXTREMELY disappointed. The frame does look 10x better than the first round, but there is still areas where caulk is missing and there are globs of spackle to hide the nails, it's just sloppy. For being "the molding guy"... I cannot believe that this is work anyone would be proud of. To be fair, I understand these guys have their schedule made for them and they are told where to show up. And in the molding guy's defense, he seemed like a nice guy and that he wanted to make it right. I just can't help to think that because the work I needed done wasn't very big, that I wasn't taken serious or was blown off with scheduling matters. I am in the process of putting my home up for sale and had several other trades scheduled (including a photographer for listing photos) that all had to be pushed back due to having 1 day of work stretched out into 3. CHOOSE WITH CAUTION!!!!!!!!!!!!!!!