During the course of having siding replaced on my house, found that the garage wall substrate (from original construction) had a newly formed colony of termites. I checked Angie's list and called several termite companies. Total termite came out the next day to do a complete inspect. Total termite did not have an appointment available for a few days; however, since I was in the middle of having the siding replaced and wanted the studs spray in the affected area before I had the substrate material and siding replaced, Total Termite treated these areas the next day. (I was told that it was not necessary but I felt better about having this area directly treated). I then scheduled an appointment with them to do a complete foundation treatment. I really appreciated them accommodating my paranoia by treating the studs directly and in a very timely fashion. Before I hired Total Termite, I called my nephew (in Texas) who has been in the extermination business for 10 years. I got his recommendation for the best treatment options. When Total Termite arrived for my inspection, they answered all the questions my nephew suggested before I had a chance to even ask them. They told me about the product they would be using and how it worked (right answers) and made recommendations on what areas to treat. I hired them on the spot.