Initial visit with inspector when well. Did all the prep work and they came back and sprayed. I received a treatment for bed bugs on 8-28. I started seeing a couple of bugs around the crown molding on 9-12, I called because of the guarantee. I got a call back, but was not home, I returned the call, got a person who said they would give that division the message and they would call me back. No call so I called again the next day. I was told they had left a message and they would call me back. Still no call. I found the phone number of Aaron Carlson, the initial inspector, I called him. He gave me the number of Eric. I called, no answer, his mailbox was full, so I could not leave a message. I called the next day, left him a message. I got a call back, phone rang twice, I answered he hung up. I called right back, left another message, called him later in the day, he has not call back. I have been calling since 9-12, the bugs they missed have now had time to lay more eggs and infest the bedroom again. I paid for the service, I have called for a week. I would like someone out here, before you have the redo the whole treatment again. Today is 9-19, I have left a message for Jim Cahill. I paid alot for this treatment, to have possible start all over again.