Indianapolis Pool Liner Replacement

The job went very well. Corey was very pleasant and professional love the new liner & cover. Pool look new again.

We were new pool owners and acquired an in ground pool that had several issues when we moved in. Diversified did an excellent job talking us through our options to bring the pool back up to operational state and evaluate what was the right approach for us - I truly felt like I was being told the pros and cons to each approach rather than just trying to be sold on something, and as a result we established trust. As a new pool owner, we had many, many questions, and everyone on the team has been more than accommodating to all of our needs and inquiries. They have been excellent at providing input to guide us through the major pool renovations as well as servicing of our pool this summer. We have been very pleased with their work - we would certainly recommend them to anyone looking for quality pool care.

I could not be happier. Very nice folks Very candid and honest. Did a terrific job measuring and ordering pool Liner. Really helped us pick the best liner Installed and returned our pool To our use before our ageeed deadline.

STEVE AND DEBBIE SUTTON WERE WONDERFUL TO WORK WITH. STEVE WAS VERY METICULOUS IN MEASURING THE POOL TO ENSURE THE LINER ORDERED WOULD BE AN EXACT FIT. DEBBIE CHECKED WITH THE COMPANY TO SEE IF WE COULD GET NON-SLIP TREADS FOR THE STEPS AND OPTIONS AVAILABLE. AND SHE KEPT US INFORMED, EACH STEP OF THE WAY, AS TO WHEN THE LINER WOULD BE DELIVERED AND INSTALLED. THEY ARE A GREAT TEAM TO WORK WITH. THE CREW THAT WORKED TO PUT IN THE LINER WORKED HARD, DESPITE THE NEARLY 95 DEGREE HEAT THAT DAY. I HIGHLY RECOMMEND THIS COMPANY TO ANYONE LOOKING TO INSTALL A POOL OR NEW LINER. THEY TAKE PRIDE IN THEIR WORKMANSHIP AND ENSURING THE JOB IS DONE RIGHT.

Originally asked for quote and received one immediately after describing the situation with our linerl. Brian then arrived at a later time and assessed the situation. We picked out a new liner. The liner was ordered and installed the following week. All work was done on time and as indicated. Alecia was curteouse, professional, and a tremendous help in getting the liner replaced.

I can't say enough about what a pleasure it was to work with The Pool Shop. We had been without our pool all of 2014 because we got taken by a fly-by-night pool guy who removed our liner, took our money, and never finished the job. (We gave up on this guy and are taking him to court.) This time we researched about a dozen pool companies through Angie's List and after talking with all of them and comparing proposals we decided to go with The Pool Shop. Kim was an excellent resource through the entire process and was a big help. Since the pool liner had been removed the year prior the pool bottom had been exposed to the elements and needed a lot of work to get it ready for a new liner. Kim had her team come out in advance of having to put down a deposit to let us know exactly what it was we were looking at to get the pool floor prepped. From the time we placed the order it took about 10 days for it to arrive and they had it installed on the exact same day they promised. There were 3 installers on the job who were very professional and experienced, and did an excellent job. It's been open for about 2 weeks now and we've had The Pool Shop out twice since for some minor issues with the pump system and both times they've been very responsive and out the next day. An overall great experience and a great company to work with. If you are looking for a new pool service company or aren't happy with your current pool service give The Pool Shop a call - you'll be glad you did.

I bought a home with a pool already installed and hired Sparkle to put in a new heater and open the pool. When they came to open the pool they informed me that I needed a new liner. Well, the liner took several weeks to arrive and when they came to install it, big surprise, it did not fit properly. They sent it back to the manufacturer and installed it a few weeks later. I thought it looked good initially but within days a big wrinkle formed. When I contacted Sparkle's owner, he referred me to the manufacturer and offered no assistance. Throughout the process of dealing with the owner I found him unprofessional and unlikeable. It makes me sick to think about how much money I paid to a lousy company. I will never use Sparkle again.

I cannot say enough about the effort Jeff put forth to ensure the liner was properly installed into my pool. Jeff worked with me to choose a liner pattern to match my taste. The liner was promptly delivered for installation. The hard part of the job came during installation. Due to a high water table, the pool kept filling with ground water. To properly install a new liner, the bottom of the pool should be dry to ensure the liner properly forms to the bottom of the pool. Jeff worked over an entire weekend to ensure the pool bottom was properly prepared for installation. Jeff and his team successfully prepared the pool for a fantastic installation. Additionally, Jeff has a great sense of customer service. Jeff communicated with me during every step of the process from ordering to completion. I can't wait for warmer weather to enjoy a fantastic looking pool!

Elden has been our pool service provider since May of this year (2011). We moved into a home with numerous pool issues. Over the course of the spring and summer he's installed a new heater, cleaned the pool deck, provided weekly service, sealed the pool floor, changed the pool liner and installed a new skimmer. Elden and his staff are great to work with. He is a very nice man and is a good communicator. He promptly returns phone calls and patiently answers questions. He was very patient with me talked me through my options when I was having trouble deciding on which pool liner to purchase. He has a lot of knowledge and experience and is able to advise first-time pool owners like us. He and his guys showed up, worked hard, and left the pool looking beautiful! The pool's transformation is incredible! He did a fantastic job installing our new liner! It is perfectly smooth and looks fantastic!

WORK WAS WELL DONE. WORKERS DID REPAIRS & CLEAN UP. DELAY WAS A RESULT OF LINER WHICH WAS TOO BIG. NEW LINER LOOKS PERFECT.