John was very prompt in calling me back, and he really wanted to help us out and fit our wash machine repair into his schedule. He offered to come over the morning I called, and when it was apparent that I couldn't be home then, he asked if I would be comfortable if he came by while my husband and I were at work. Hubby and I conferred and agreed that so many positive reviews on Angie's List made him seem trustworthy. John arrived less than two hours later, called me with his assessment and was able to fix the machine quickly. He also mentioned that he could help us with kitchen appliance repair should we ever need it. I pointed out that the oven, which came with the house when we bought it a year earlier, seemed to run cooler than the oven dial said. His schedule didn't allow John to do a full oven assessment, but he told me exactly how to make some calibration changes to minimize the temperature fluctuation. I very much appreciated his willingness to help us on such short notice, and when he left, he was careful to secure the house behind him. I absolutely would use Mathew Appliance repair again!