We started with Icon due to the recommendation of a friend who had done a lot of research on Solar panels as well as providers. I contacted them via the internet, then discussed on phone after they looked at a Google earth image to see how much sun my roof might have. The next step was a visit from Nathan who did a great job of explaining the advantages of a solar system and a very detailed analysis based on our exact situation. We spoke to neighbors who had solar, which led us to ask several questions which were answered well by the Icon engineers and others and we chose to go ahead. Next step was a site evaluation in which all roof surfaces are measured, attic spaces checked to determine roof strength etc. Efficient crew here as well. Last step was installation which could not have gone better. The electrician (local guy hired by Icon) was there by 7:45am, we walked around and through the house to determine how to run wires from roof attic spaces to the panel in the basement. They started working right away followed a few hours later by the Icon crew from Ohio (where the company is based). By approximately 5pm the whole system was started up and was generating power. All phases were very professionally done and well coordinated so as not to waste any of my time away from work. I really appreciated the detailed analysis of the amount of time it would take for the system to pay for itself (much less than I originally thought) and answering all of the questions we had not thought about that they brought up so we would be informed. Excellent company that does plenty of business in the Indy area as they seem to be here frequently. Top notch!