Indianapolis Shake Roof Repair

It went ok. More work to do and they have bid that job. Not sure if I will use them because of their bid.

They had to replace our Cedar Shake roof and convert it to a regular roof. They were very professional and knowledgeable.

SAID THEY WOULD TAKE CARE OF LEAK IN CEDAR SHAKE ROOF, BUT THEN SAID THEY COULD NOT BECAUSE THEY DONT WORK ON SHAKES.

They worked with our insurance agency for us and made multiple trips to our house for this job. We have been using them for over 15 years. They are easy to work with, very neat, and do a wonderful job.

Very well. Gary Oliver was incredibly responsive and quick to the job. He prepared a detailed estimate and did the job within days of our approval of same. Gary is a professional: capable, polite, respectful, and prompt.

After discovering that our recently purchased home had roof damage we decided to replace the entire shake roof with 50 year shingles. We received a detailed contract that explained everything so that we knew exactly what to expect. The job was large and it understandably took a couple of weeks to complete, so we were happy to be working with Exterior. Mark managed the entire job very well - he was professional and courteous and he made sure that everything ran smoothly. We are pleased with the results and recommend Exterior for roofing.

The new roof was 50 year architectural shingle. They did a good job and this was the second time I've used the company.

There is nothing he hasn't done for me. Painted, installed doors, garage door, did my whole basement over with preventative board to keep water from coming in. He put in cabinetry, plastered a ceiling, installed lights. He's done everything. Price reflects when he fixed leak in my cedar shake roof. He was the 4th person to look at the leak. He used the same cedar shakes after he fixed the leak. I had previously spent $1,000 trying to fix this.

THEY GAVE US SEVERAL START DATES DUE TO THEIR DEPENDENCY ON THE WEATHER. THE ROOF IS BEAUTIFUL AND LOOKS BRAND NEW. THEY EVEN SENT OUT A PROFESSIONAL WINDOW WASHER TO CLEAN UP.

We were completely satisfied with Robert Stevens Roofing, Rick, and the crew. Rick was prompt with returning phone calls for obtaining estimates, communicating start dates, and arrival and departure times. He worked with us because, while we love the shake look, the cost of replacement was very high. He found a look that satisfied and was more cost friendly. The crew was respectful of our property and our privacy. We would use this company again.

ARAC did an amazing job replacing our roof. The professionalism they exhibited from their sale representative to their installation and clean up crews was top notch. ARAC was competitively priced and their workmanship exceeded our expectations. We regularly have people stop by and ask about our roof. We highly recommend ARAC to anyone who is need of roof repair or replacement.

TOM LONG DID AN EXCELLENT JOB, HE REPLACED SOFFITS AND RAFTERS FOR FREE TO MAKE SURE THE JOB LOOKED RIGHT. HIS CREW WORKED ON SUNDAY AND ALSO CLEANED UP AFTER THE JOB. HE ALSO WAS $1200 UNDER EVERYONE ELSE'S BID.

Our sales rep was JR Lynch. Our first appointment was scheduled easily and he was informative about our roofing options without being pushy. Their bid was quite competitive and I liked that they were a local/family owned business, so we contracted with them for the job. They were able to start work in a time frame that suited us and the job was completely quickly. They did a pretty good job of cleaning up after themselves, although I did go around with a small roller magnet and get the missed nails and metal debris. They came out promptly do deal with a leak around a skylight and all is well with the roof. We originally were not going to re-roof the storage building as it was in better shape than the house. However, the construction supervisor made a mistake and tore that roof off, too. Elbert construction offered to replace it for free, as it was their mistake. I give them a huge thumbs up for that. We paid the cost of the materials as we did get a nice new (and matching the house) roof out of it. The roof on both buildings looks great and we have had no problems through all the wicked winter winds- good job! I would not hesitate to recommend them.

We decided last fall that our original cedar shake roof of ~20 years needed to be replaced. We had had it refurbished ~7 yrs ago and ~ 25% of the shingles were replaced and the roof was power cleaned then a sealant was applied. Despite this, the roof deteriorated and water started to re-leak around one chimney even though the chimney had the masonry waterproofed and re-flashed & the chimney cap replaced. We also noted that the cedar shake shingles began to disintegrate at the roof's edge due to the heavy snows and rain over the years. We were told by our original builder that a cedar shake roof could last up to 50 years but that is probably only under ideal circumstances We found that the price of replacing our cedar shake roof with another one was quite expensive and looking at the alternatives an aluminum cedar shake shingle was of comparable cost but had a number of advantages. Visiting with Metal Solutions Inc, Michael Burdine (the president) explained to us the various advantages including longer durability, better water proofing and wind resistance. The insulation is better against the sun is due to a special reflective paint on the aluminum as well as a styrofoam insulation used under each shingle. Each shingle interlocks with the surrounding ones on all 4 sides and is attached to the roof deck by concealed screws in a manner where there is no perforation of the the shingle's exposed surface. Not only are the shingles well engineered, but there are a number of complex, preformed flashings that are used in the valleys, ridges, and edges of the roofline made to make the roof impervious to water & snow. A high performance plastic underlayment is put on the entire roof first with Ice & Water shielding placed in high wear areas. All this comes with a life time warranty that has a 40 yr transferrable warranty if the home is sold. There are various shingle designs & colors; some are aluminum, others are made of steel or a composite material. We went with Classic Roofing System's aluminum Rustic Shingle design whose appearance matches our old cedar shake roof well. We were impressed that Metal Soultions even had already had satellite images of our roof's footprint with the exact square footage of materials needed & an itemized estimated cost calculated before Mr. Burdine came for our initial meeting in February. We made made our commitment to go with Metal Solutions at the end of March and scheduled work to begin on May 1. Two weeks before the start date we met with Dorwin Burdine (Michael's Father) who was our project manager & Osmar Caliz, the job site foreman. Both were very courteous and informative. They gave us a timeline line and the process sequence on how they would proceed with each phase of the job. Due to the heavy rains, work started a week late and we had several days of weather interrupting the job. Each woking day, a crew 3-4 men promptly arrived a 7:30 AM and worked until ~5:30PM. It took almost a month to complete the roof. They were concerned about not starting too early in the day as to not disturb our neighbors. They were very careful taking the old roof off. The landscaping & parts of the house were covered with tarps. They cleaned up every day and there was only a scant amount of loose refuse lying around; this was amazing especially since the landscapers had inadvertently mulched the beds the week before work started and the roof required taking out lots of old nails and splintered shingles. At the end of each day the crew caulked the upper edge of the line of shingles on the unfinished roof so water would not get under the new shingles and took measures to ensure the unfinished roof would not leak if it should rain overnight. Each day Osmar would go over the previous day's progress and go over any issues that arose. He even took pictures of unexpected problems & showed how they were rectified. They had used one of our garage bays to temporarily store supplies during work and when they left it was clean up spotless... Throughout the process & the product we could have not expected more. Of course this roof is expensive but it has superior craftsmanship and durability to match. Relative to the cost of a new cedar shake roof, this is a bargain. If one is considering a cedar shake roof for your new home or for replacement, this is better than a cedar shake...

Knowing what I know now, I would have preferred that the salesman/estimater/contractor would have recommended that the slats be removed and plywood decking put down before the roofing was installed. I would have gladly paid the extra for the decking material and installation. They did not give that as an option when the project was estimated or initiated. As a result, the installed metal roofing has slight wrinkles that can be seen when looking along the face of the roofing. I was told that the wrinkles would work themselves out over time due to expansion/contraction. That has not happened to date. Also, I had a one-piece gutter system in place. There are several places where the guttering coating was scratched before I asked the contractor to use padding on their ladders when accessing the roof. The guttering was also slightly dented at least one place where a contractor employee fell off the roofing. In addition, I had three existing sky lights. The sky lights had good flashing around each sky light. When the contractor removed the cedar shakes, care was not taken in the area of the flashing, and as a result, the flashing was damaged in several locations. Also, the flashing that the contractor fashioned at the sky lights was not correctly fabricated and sealed, and had to have the contractor back to repair the defective areas. The defective fabrication and sealing was not obvious from the ground and was discovered when a leak occurred at one of the sky lights. Another issue that I have was the manufacturer (Cornett/Metal Pro Roofing) did not have a representative on site for any time at any time during the work, other than at the very start of the project, and then at the end when all work was complete by their contractor. It took a little over two weeks from start to finish for the project. I would recommend that photographs be taken before work begins, and during removal of the existing roof and installation of the new roof. I did do photography. Also had to make a trip to their corporate office to get warranty information verified and provided, and final warranty papers signed. I was able to get an insurance rate credit for the metal roofing, but had a difficult time obtaining sufficient roof rating documentation from the company to provide to my insurance provided. I must give the contractor credit in that I had landscaping around the house and they did a pretty good job protecting the plants from debris as the cedar shake roofing was removed.