In April 2013, I called Moore Construction Services for an estimate to repair a roof leak on my 2-story home. We scheduled the appointment for the following week. Jeff arrived on-time and we discussed the repair. I told him we have an active roof leak that had already caused minor damage inside the home. I also told him that we've found shingles on the driveway that had been occassionally blowing off the roof during high winds and this had been going on since February. First, he went up to the 2nd story roof to do an inspection. He found the leak and told us the shingles on the right front valley were put down incorrectly and there was a large area where the shingles were loose. While he was up there, I asked him to do a whole roof inspection - which he did. He advised the rest of the roof looked fine and he found no other loose or damaged shingles. After inspecting and estimating the roof repair, we went inside to look at the two bedroom closets where water had come in as a result of the leak. Then, at my request, he went up into the attic to inspect the roof decking. He told us there didn't appear to be any rotten wood, and no obvious signs of mold that he could see. Then we went back into the bedroom closets and he gave us some tips about how to repair the minor damage that had occurred to the walls and ceilings. He also showed us how to pull back the carpets to dry out the subfloors and then how to put the carpets back down. Jeff also used a gadget that was some sort of humidity meter, I think. He was able to measure how much humidity we were getting in the closets and advised us to keep the closet doors open whenever possible to keep the air circulating in there. He said it would help dry them out. We followed all of Jeff's advice and it has worked wonderfully for us! We were expecting rain later that day so, before he left, Jeff grabbed a few leftover shingles I had from when the roof was completely replaced in 2011 (by another company which is now out of business) and he went back up to the 2nd story roof where the leak was. He patched and sealed the leak for us so that no more rain would come inside the house and so we could begin drying out/repairing the closets. Jeff spent approximately 90 minutes with us and we sincerely appreciated his time and willingness to give us tips and advice, and for patching the roof to hold us over until we could have it permanently repaired. I offered to pay him something for the patch job and for his time, but he refused and said he just wanted to help us out. He also said they would provide a 2-year warranty on the labor. That's EXCEPTIONAL customer service!!! Being an inexperienced homeowner, I wanted to obtain a couple more estimates for the repair - which I did. None of the other estimators were as thorough, kind, or as customer-focused as Jeff at Moore Construction Services. And, the quote I received from Moore Construction was fair in comparison to the other estimates I had obtained. I hired Moore Construction Services to do the repair in May 2013. Scott did the work. He called approx 30 minutes ahead of time to let me know he was en route. I told him no one was home, but to go ahead and do the work. When I arrived home that evening, the roof looked great and there was no debris left in the yard or driveway! Now, it's a month later, and the roof repair still looks great and we have had no problems with it whatsoever! I cannot say enough about how much we liked Moore Construction Services. They are genuinely dedicated to providing exceptional service and I will definitely use them in the future.