Wayne Bowden was exceptional to work with. I was extremely impressed by his thoroughness and attention to detail, and he exceeded my expectations with his work. This was the most enjoyable dealings with a professional contractor I have ever had. From the very beginning at the time of the estimate, Wayne listened carefully to what we did not like about our current master bathroom and what we were thinking of doing, and then concisely laid out options that were practical while beautifying, and guided us away from ideas that were potentially awkward or high-maintenance/upkeep in the long-run. The major modification for the master bathroom was the shower. The prefab fiberglass shower the house came with was too small and leaking, causing drywall damage. Wayne, and his assistant, Dan, tore out the old shower stall and expanded the footprint of the shower floor to approx. 48" x 54", creating a comfortable-sized shower for daily use. Drywall was replaced with cement board. The drain was moved to re-center it, the shower head and temp dials were shifted over on the wall to enable the user to reach in to turn the shower on to pre-heat, without needing to step into the shower. Insulation against outer walls was verified to be appropriate before the walls were sealed back up. In our case, the hot and cold pipes were reversed by the previous owner, and Wayne corrected that for us. We chose the wall and floor tile from his preferred vendor, but chose our glass block detailing from Menard's, which he was more than happy to accommodate. Wayne explained the reason behind the use of different tile sizes on different parts of the bathroom, and the pros and cons of different textures/surfaces when choosing tile and the detailing with it. A waterproof membrane was added between the two layers of flooring concrete beneath the tile of the shower floor, with the taper towards the drain designed very uniformly. Custom 3/4" glass was used for the door and half-wall built between the shower and tub (fabricated and installed by Tremain Corp.). It came together beautifully. A boxed ledge was added between the shower and tub to give the bathing space continuity, and Wayne carried design elements around from the tub to the half wall creating a very beautiful space. The initial plan was to remove the tile on the tub's base, but the Luan plywood was thinner than expected, and a rebuild would be necessary if tile removal damaged the Luan (which was likely). Wayne came up with Plan B, which was to overlay the new tile on top of the old, which would reduce labor costs, as well. I was a bit tentative about this option, but it turned out beautifully and looked better than I had expected. It added further rigidity to the tub's base, and gives the tub a very nice finish. Wayne estimated a little more than a week to complete the job. When tear-out was complete and tiling was to begin, it was discovered that the manufacturer had only shipped the wall and shower floor tile, but not the 12" x 12" tile for the bathroom floor. Wayne immediately communicated the delay to me, and requested the tile be expedited directly to his location, which the manufacturer complied. Due to the delay, Wayne offered to work on Saturday to make up one of the lost days, which also allowed the grout to harden to ensure the glass could be installed on Monday. Wayne never left each day until all of my questions were answered about what as saw as progress was being made. I was never made to feel in their way when I came to check on the progress of the work. In fact, I was invited to come and check and take photos. They never left early unless the only thing left for the day was dry time. Cleanup was great - debris was never left in the bathroom, and the garage and driveway was always swept at the end of each day. Tarps covered the entire path from front door to upstairs bathroom, protecting our carpet and hardwood floors. Both Wayne and Dan were very likable personalities and were a joy to have in and out of the house all day for a week. Wayne even explained what he was doing at child-level when my preschooler and elementary-aged children would peek in.