Indianapolis Pool Remodeling

I had three other bids and he was the most knowledgeable and the most friendliest. It's like a brand new pool now. They were really good.

Our new pool service person recommended Matt to us for a slow leak that has been occurring for about 2 years now. I described to Matt that we were losing about an inch and a half of water over a day and a half. He slipped into his wet suit and swam over to where potential leaks do occur. He was able to identify the crack right away and it was coming from our top step where you get in and out at the deep end. He was able to fix it right away. Matt also recommended some areas that will need to be addressed in the future. But right now everything is good. I highly recommend him.

It went great. The two men that came to our house were very diligent and worked very hard. It took them about half the day to tackle this job. I am very satisfied with the work that was done. Our new pool cover looks and operates great.

I called Perma Pools to schedule an appointment to have a swimming pool installed. Bill Lambert came to my house. He was on time and very respectful. I decided to have Perma Pools install my pool. I was given an approximate time for installation and how long it would take for the project to be completed. The construction started on my pool right on schedule. It is amazing how fast they can put a pool in from start to finish. After completion of the installation, they came to my house and explained how I needed to take care of my pool. It wasn't as hard as I thought it would be and they made it seem very simple. I would highly recommend Perma Pools.

My husband and I had been discussing the placement of an inground pool back in May of this year. My husband noticed a pool around the corner he liked very much and asked me to talk with the owners. I stopped and met the nicest gentleman who was kind enough to share his experience with me. The pool was lovely and he spoke highly of the installers. I made contact with PermaPools owner Bill Lambert and he showed me his products. I was very pleased with the information so a home appointment was made with Ron. The best pool options for us were determined and the contract was set. There was a waiting period because everyone wants a pool put in "yesterday" but Ron and Bill kept us in the loop. August 13th the crew came to dig the hole and place the pool. Doug and Greg with the help of their crew got all the work completed the first day in a timely fashion. My grandson and I loved how they made us feel a part of the job. The job progressed quickly because the weather was on our side. The job initially was to take three weeks and it ended up completing in two weeks and one day. The concrete work was done very well and quite efficiently with valuable input by our job chief. His practical experience really made the job quicker and cleaner. The cover guys as well as our cleaning crews have always been right on the spot for any questions or concerns I might have had over the process. The cover guys came up with helpful solutions to extend the life and improve wear and tear which we will take to heart. It was sad but on October 14th the guys came out to close the pool. It was very satisfying to my husband and I knowing our pool will be safe through the winter and easily opened in the spring thanks to James and his partner.

NO ONE COULD POSSIBLY KNOW MORE ABOUT POOLS THAN HE DOES. HE DOES ALL OF ROGERS POOLS WORK. HE DOESNT NEED TO ADVERTISE. INSTALLED OUR POOL 19 YEARS AGO AND REMEMBERS ALL OF THE DETAILS.

I did a lot of researching prior to deciding which pool builder to go with. I have two neighbors who have PermaPools and are very satisfied. Seeing the quality of work beforehand was instrumental in my decision. PermaPool followed up and acted like they were interested in my business. Once work began, I was very impressed by the professionalism and courtesy of the staff. They consulted with me and made me feel a part of the process. One of the things that impressed me also was the longevity of the employees time with the company. Most had been there for many years. This told me that 1) it is a company that keeps it's employees happy and 2) they have been doing this work long enough to be really good at it. Building a pool is a complicated series of steps and not everything goes perfectly. The figure 4 rail was drilled for the wrong location but they corrected and worked with me in another area to compensate. They were always accessible and communicated appropriately with us.

STEVE HAS CLOSED OUR POOL THE LAST TWO SEASONS. HE IS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE HAS A VERY EFFECTIVE PROCESS FOR CLEARING THE WATER FROM THE SYSTEM AND HE DOES NOT OVER APPLY ANTI-FREEZE LIKE MANY OTHER COMPANIES DO. HE IS VERY PLEASANT AND WILL OFFER SUGGESTIONS TO HELP YOU SAVE MONEY. I INTEND TO HIRE HIM NEXT SPRING TO UPDATE SOME OF OUR EQUIPMENT COMPONENTS. I HIGHLY RECOMMEND HIM FOR ANY TYPE OF POOL SERVICE OR REPAIR.

HE DID FIND THE PROBLEM WITHOUT ANY TROUBLE. HE WAS GREAT. WENT ABOVE AND BEYOND. I WOULD USE HIM AGAIN.

First let me say Dave Van Meter is a stand-up guy. Works hard, shoots straight, easy to talk with. The saleman co-owner (I'm not mentioning by name), however, was extremely disappointing. In the end, our biggest problem came in dealing with the salesman, as he was evasive and made one unrealistic promise after the other. I personally feel he misrepresented his product and his timelines were unreasonable. Dave saved us from having a totally miserable experience. We installed a beacrete finish, I believe the first Med Pools attempted to install. They had numerous problems with the application, including the manufacturer changing the actual color after the order was placed. Dave and his FlatCat crew worked very hard to make it work. I understand problems occur, they did, but Dave did his best to rectify. If our salesman had been upfront about product, experience and time expectations, we could have had a pleasant experience. Not great, but pleasant. Dave offered to resurface the pool at our choice of time, but we decided to have another company do it. Structurally, the pool is wonderful and we enjoy it a lot.