For the garbage disposal, the focus was on repairing and not replacing. Appreciated that he was looking out for my bottom line and not adding to his. There was an attempt to repair the toilet, replacing a few parts, but the leak didn't subside. This was the first time we had to make this type of purchase, and he gave us advice on what to look for when shopping. He offered to come back the next day and install the new toilet. No charge for the attempt to repair the toilet and for the time he wasn't working. Came back next day and installed toilet in under an hour and replaced a showerhead in the master bath.