Went out to go swimming, and noticed some cloudiness in the bottom of the pool...uh, oh! Went to my chlorine generator, as it had been giving me grief, to see if it finally failed, but didn't hear the pool pump running. When I reset the power on the pump, I would get a buzzing noise from the pump, but no water movement. I wish I hadn't made plans for a party on Saturday. Well, I decided to notify my home warranty service to see if it can be fixed by Saturday. I notified the warranty service at 5:30pm that my pump had failed. They said I would get a call in the morning from Affordable Pools and Spas to arrange service. Mike called me around 6:30pm, and informed me he would stop by in the morning. No one would be home, but he said we do not have to be here. I got home the next day at 1:00pm, and the pump was running. Mike did an excellent job diagnosing and fixing the problem quickly. He replaced only the part that needed fixing, and left a note with a fall pool closing quote on our front door. Mike claims to fix only whats needed, instead of making the customer buy a brand new piece of equipment, when a cost effective replaceable part had failed. Mike answered all phone calls promptly, and repaired the problem quickly. A little note on professionalism: As with all providers, professionalism goes a long way, and is evident in the smallest of acts. I had left two gates open for him, because they can sometimes give people grief when entering my yard. Mike closed both gates when he left. Further, Mike left our invoice on the front door, with a quote for fall closing of our pool. While this certainly was a smart move to increase his business, Mike anticipated our future needs, and left a written quote. He did not leave a note asking me to call to get a quote. Previous experience with other shops was that gates were typically left open, with a note asking me to call for a drawn out sales pitch on things I "have" to spend money on. I felt as though there was no pressure from Mike. I will definitely be calling him again. One last thing. I am a DIY'er when it comes to my pool. I manage the chemicals while avoiding pool shops, except for the specialty chemicals I cannot buy elsewhere. I was planning on closing my own pool, but with the prices Mike offers, I will likely contact him. He is at least $75 less than the cheapest pool shop near me.