Indianapolis Patio Installation

MR. LEVERIDGE IS COURTEOUS AND HIS ESTIMATE FOR OUR PATIO WAS EXCELLENT. UNFORTUNATELY, THE PATIO WAS INSTALLED INCORRECTLY WITH A SLOPE OF 1&1/2' TOWARDS THE HOUSE WITH SEVERAL 'DIPS' IN IT. AFTER SEVERAL DISCUSSIONS, MR. LEVERIDGE HAD A NEW CREW RIP OUT THE PATIO AND REINSTALL IT. THE PATIO IS FUNCTIONAL BUT SITS 7 TO 8 INCHES OFF THE GROUND. OUR BUILDER HAD TOLD US OUR YARD WAS GRADED FOR A PATIO. OBVIOUSLY NOT. WHILE THIS IS NOT MR. LEVERIDGE'S FAULT WE FEEL THE PROFESSIONAL THING WOULD HAVE BEEN FOR MR. LEVERIDGE TO MENTION IT BEFORE INSTALLATION OF THE PATIO BEGAN. ALTHOUGH WE DID NOT HAVE A GOOD EXPERIENCE AND PROBABLY WOULD NOT HIRE MR. LEVERIDGE AGAIN, WE'D LIKE TO NOTE THAT HE WAS EXTREMELY COURTEOUS TO US AND WAS PROFESSIONAL ABOUT CORRECTING THE POOR INSTALLATION OF THE ORIGINAL PATIO.

Contractor was very professional and the price for the lawn was great. We really wanted a paver patio but "due to unforeseen circumstances, we are unable to bid paver patios at this time" so they quoted the trex deck. It was nice of them to give us that option but we chose a different contractor that could install a patio for us.

Ryan Fowler, owner of Jackson Concrete, met with us a few months before our pool construction began. He looked at our existing stamped concrete patio and agreed that he could match the new patio around the pool with the same stamped look as well as the color. We met again with Ryan to draw out the patio around the pool using a spray can. He patiently worked with us for an hour that evening, while we adjusted the look of the patio, rubbing out the spray paint and making changes. He measured and we made more adjustments based on our budget. At last we had an outline with spray paint of how we wanted it to look. The following day, Ryan and his crew came and layed out the borders of the patio. Ryan suggested having the portion of the new patio stamped with a red brick border to separate the new patio from the old patio and to tie in the red brick on our home. The end results of that suggestion was really fantastic! The next day, a concrete truck came with Ryan and his crew and they got to work pouring and stamping our new patio around our pool. The following day, the patio was cleaned and sealed. We are so completely happy with the way the stamped concrete turned out! It's beautiful! Ryan was fantastic to work with. I would highly recommend him!

This is the second time that we have used Ponce Patios. The first time (2013), they installed a 10' x 16' patio off our deck, with L-shaped sitting wall. They did an excellent job and it still looks great today. We never had any issues with settling or unevenness of the pavers. The only thing that I have had to do is reset the plastic paver edging due to repeated freezing and thawing cycles. This summer (2015), we added a 16' x 16' patio where our deck used to be and tied that into the existing 10' x 16' patio (it looks seamless). Our patio design is very simple (big rectangle) yet elegant design with the incorporated sitting walls. It is very functional for our needs. Responsiveness: This summer, we disassembled our deck and replaced it with a patio. Based on our previous experience with Ponce Patios, we contacted Ruben again to obtain a patio quote. For both patios, Ruben, from the very beginning, was very responsive and professional with us. In both instances, he promptly came out to survey the area and discuss exactly what we wanted. Ruben is easy to work with and suggests alternative ideas that may be appealing to what you are trying to achieve. In terms of determining the start dates for the patio projects, Ruben was always right on time and completed the projects within the stated timeframe. He is very accessible; a significant amount of our communication was done via text / email as well. Quality: Ruben and his crew do quality work. Everything (in our case anyway) was done by hand and with care. The methods that he follows are the same methods that larger hardscape companies follow. Care is taken to make sure everything is square and level. Excavation depth, gravel, geotex fabric, compaction, sand, and polymer sand are all installed according to best practices. The sitting wall blocks are also installed using best practices, ensuring that the base of the sitting wall is at the correct depth and the gravel is compacted to provide a solid foundation. The sitting wall blocks are glued using exterior landscape glue. Price: Ruben has always quoted fair pricing. In fact, he has always been the lowest pricing when compared to a larger hardscape company. Obviously, he does not have the "overhead" of other larger, more diverse hardscape companies. Overall, I would not hesitate recommending Ponce Patios to anyone that is interested in having a patio installed.

BPI was excellent to work with. I had contacted another company for a quote and felt like I was getting a run around and additional charges for every little thing. It wasn't like that with BPI. Tony was great to deal with and didn't pressure us at all. He was straight forward with the costs and was flexible in our planning. He worked to keep us close to our budget which was also very helpful.

THE PATIO IS WELL DONE AND BEAUTIFUL. THE OWNER WAS PROMPT IN RETURNING OUR CALL FORM THE INITIAL CONTACT AND REMAINED IN TOUCH THROUGH THE PROJECT. HE WAS ALSO ON SITE. THIS WAS THE MOST POSTIVE EXPERIENCE I HAVE EVER HAD.

The experience with the actual patio itself was a good one except when it was completed there were specs of cement on the house and paint that had chipped off from the power washer. I asked Carlos to have the cement removed, and that was done, however I had to buy my own paint and fix the paint chips that were along the exterior walls of the house where the patio was. At this point I was still happy with the service and the quality of the work until a few weeks later when we needed to turn on our sprinkler system and found out that there were punctures in the underground piping of the sprinkler system where the patio had been installed. It was actually done on both ends of the patio. I asked Carlos to have someone come out and take care of it, wanting to offer him the chance to make it right, and initially he said he would but then he never responded even after a couple of attempts to get a hold of him to take care of it. So now my grass is dead in the zone that was affected and we had to take care of fixing the damaged pipe in two areas ourselves. I understand these things happen and it would have been perfectly fine if he would’ve came out and made it right but he did not. So that was very disappointing.

Van Croshier did an excellent job on our back patio porch. The were very efficient and completed the in 2 days including tear out, forming, pouring and sealing. The quality of Van’s work is excellent as well. I would absolutely recommend them to our family and friends.

It took less than a week for the patio and then he did the grass about a week later. Very very very satisfied

Overall, the work was well done and the young man who completed the work was very polite (Mr. Mattingly's son). I was initially concerned because my calls to schedule the work were not returned (a slightly lower score for responsiveness) timely. Despite that, I would use them again; I was happy with the quality of the work

THEY REMOVED A BACK STEP, BUNCH OF SHRUBS AND EXCAVATED IN ORDER TO PUT IN A BRICK PATIO AND WALKWAY. OUTSTANDING JOB.

Natureworks+ salesman and designer, James Bednarski, guided my plan to create a comfortable patio area in the backyard. Where there had been a large, dreary concrete slab, now we enjoy a granite paver patio with adjoining bedding areas. A walk extends to the side drive. The crew was professional, experienced, and courteous. James and the crew were flexible, and even tolerant of my frequent plan changes. I was so pleased with the results of the patio project that I decided to upgrade the front entrance as well. It was another success. I especially appreciate the company attitude of complete customer satisfaction. I definitely am satisfied.

Firedawgs did an excellent job of removing our deck and taking up a paver patio. They did a great job of cleaning up and hauling away all items. Will definitely use them again.

Had an estimate prepared. We ended up having to delay the project until next spring. They were very nice and helpful in our initial meeting and subsequent phone calls /emails. We will definitely be reaching out in the future.

The job went very well. The crew worked around our schedule. We made several changes along the way. Each changed was handled very professionally. There was demolition of old concrete around our pool. They did a good job with this. The pool was still functional during the construction They also tore out the old patio. We needed a new patio because the old one was gradually sinking. This was causing problems when we walked out of our family room. The new patio is now level with our family room which is a very welcome change. Shane added a seating wall around the patio which is also very nice and functional for large parties. Shane added a stone & brick bar under a wood pergola structure which looks great. They also added plenty on concrete both around our pool as well as the patio bar area. The concrete is two different designs & looks great. They added some evergreens to hide our pool equipment and added a fenced in area for our pool supplies Finally, they added a fire pit made of matching stone & brick. We are every pleased with the project and would recommend Shane & Rob Delaby to anyone for their landscaping needs.