Indianapolis Cork Flooring Installation

FIRST TIME THEY INSTALLED A CORK FLOOR. REMOVED ENTIRE FLOOR AFTER FIRST INSTALLATION AND RE-INSTALLED TO CORRECT COLOR VARIATIONS IN CORK. GREAT CUSTOMER SERVICE!

We did not go with this company, but we almost did. We ultimately decided to do the work ourselves and save some money. We went in to price some cork flooring. The prices were much more reasonable than I anticipated (equal to what I was finding through online sources). They quoted me an install price which seemed very reasonable as well, in line with what the big box stores charge. They had a very large selection of eco-friendly and nontoxic flooring. I would definitely consider them in the future if we have a need.

The price was reasonable. I had priced it and they were 30 to 40 percent less on the product. These people were very professional and they bent over backwards to help me with samples and coming out to measure. They even gave me ideas. They got the job done quickly and came back when I had some questions and issues with the floor. I had called them another time to see if they could get a different product for me on a different job because they had done such a great job before and I was asking them to find something that was pretty difficult to find and they were not really good at corresponding with me. If it is their cup of tea they are just exceptional. The staff is very professional and very friendly and they go out of their way to help out. It is a small business and everyone is very helpful. I would definitely use them again.

JIM, THE INSTALLER, WAS METICULOUS ABOUT HIS WORK. HE WAS CONGENIAL AND BUSINESSLIKE. HE WAS VERY EXPERIENCED. HE WORKED SWIFTLY AND FLAWLESSLY. THE FLOOR IS BEAUTIFUL, BEAUTIFUL! IT IS SO EASY TO CARE FOR, AND COMFORTABLE TO WALK ON. EVERYONE THAT SEES IT RAVES ABOUT IT. AGAIN, I AM COMPLETELY SATISFIED WITH MY ENTIRE EXPERIENCE WITH REALTY WHOLESALE.

In the end I would say I was very satisfied with the final result. But it was a challenge getting there. We were unable to find transition moldings to match our new cork and existing hardwood floors. After shipping the wrong product twice and delays in getting the final correct product, things are finally completed and look great. Through out the process Julie Van Winkle was wonderful to work with and Blakley's made sure things were completed to our satisfaction. The flooring installation team was very knowledgeable and did excellent work. They also were sensitive to the fact that we have 2 toddlers running around. Our carpet installation project was ch alleging as well. It was not completed to our satisfaction at all, with crooked cuts, puckers, etc. But again Blakley's came back and made the situation right. We also had an area rug made that turned out great with NO Problems! Although we had problems Blakley's were very good at correcting the situation in a fairly timely manner.

We had water damage to our bamboo and cork flooring that Custom Floors had installed a couple of years ago. I called Custom Floors to get an estimate on repairs, and in the nearly two months that followed, found that they were not nearly as easy to work with as they had been when we had our floors installed. It consistently look multiple phone calls and voice mails to get a response, and then the response was typically that they would look into my inquiry and get back to me. I wouldn't hear from them until I called again. Eventually replacement planks were ordered, and some time after that I was informed that the flooring had arrived. Nearly two weeks later, after multiple calls, I find out that they had ordered 3/4and quot; bamboo planks instead of the engineered flooring that I needed, and that the engineered planks had been discontinued. Cindy suggested that I might be able to find my flooring on Lumber Liquidators, but a quick check revealed that the only tiger pattern (our colorway) that LL had were in boards that were half as wide as what we had had installed. At that point, Custom Floor's only suggestion was that we we replace all 1000 square feet of continuous bamboo flooring in our house, although less than 10% was damaged. I suggested several alternatives, including having the floors refinished. Cindy got back to me with the information that, although I had been told when I bought the floors that they could be refinished 4-5 times, in fact, because of the construction of the bamboo flooring, that was not possible. At this point, after months of having to be proactive and getting little in return, I voiced my concerns to Cindy and told her that I would like to pick up the cork boards that they did have in stock so that I could have someone else install them, and be refunded the difference between those boards and the 50% deposit I had put down. To my pleasant surprise, Cindy responded the next day with an apology, a refund, and an offer to deliver the cork flooring to our house to save us a trip. (Comically, I got a call that day from the woman who was delivering the cork to our house, and found that the woman had been given the wrong address for our house and was on the wrong side of town. Fortunately, we worked out the error and our flooring was not left in a stranger's driveway). While my experience with Custom Floors for this project has overall been very disappointing, I have upgraded my rating here from what it would otherwise have been, based on their response to my final email, which was, happily, beyond what I would have expected.

First of all Brian was the only contractor to really listen to what I wanted. He offered up suggestions (like the EZE breeze windows) that I didn't know of, but always stuck with my overall plan and vision. We needed quality work without breaking the bank. His estimate came in well below others simply because he listened to what I wanted and didn't try to sell me things I did not need. The family room was covered in thin flimsy paneling and it was replaced with drywall. A large sliding door and bay window with broken seals were replaced with 2 sets of double hung windows to match our existing windows. Trim was built around to match the existing house. Cork flooring was added and electrical and lighting added. A p-tac unit was added where an existing (and non-functioning) air conditioner lived. The room turned out beautifully and get compliments on how clean and inviting our new playroom is. Our back porch was dirty, because of the screens which were broken as well as posts that were rotting. CCG replaced the posts, built a knee wall, and added EZE breeze windows - non breakable windows that look like glass but are actually a flexible plastic. The work is so clean, and the porch was tiled as well as a step added to enter the home. A ceiling fan was added and the porch is now functional, clean, and very inviting! Because of the windows, we are able to use the room for 3 seasons, yet saved thousands of dollars because we went with the window product that Brian recommended. It was just what we needed with the kids and we love the room more and more each day.Our contractor, Mike was so professional and efficient and did the majority of the work (minus the tiling and electrical). He was friendly to my kids and always checked in with me yet worked without disrupting our daily lives. I appreciated his cleanliness and professionalism and his advice on some of the decisions along the way. I was amazed at how quickly he worked!CCG was timely, efficient, and professional. I always felt listened to, and I felt that the work was such high quality. In the past with contractors, I felt intimidated, or felt like I was trying to be convinced of other "upgrades", but I didn't feel this way with Brian. They worked efficiently and were flexible with last minute changes and communicated all these changes appropriately and timely. I would highly recommend this company to anyone needing quality work done at a good price. Thank you CCG!

They did a great job. They assisted us with a water-leak we had and gave us some information on other companies that could help us. They were very timely with the estimates.They did everything they said they were going to do. The product was very eco-friendly.

Having your floors torn up in your living room, study and hallway is always stressful but Big Dog did their best to make it a good experience for me. I got quotes from multiple places and the owner Chip, gave me the best deal. So good that I was worried about "hidden" costs. He assured me that the quote was the price I'd be charged. Well, the house I married into is older and anytime we have work done some kind of problem comes up. Unfortunately, this situation was no different. My subflooring was some type of cork that absorbed moisture like a sponge and it had to be replaced. In order to save me money, Chip and his crew had me pay for only the materials, which amounted to a bunch of plywood. I was given a HUGE break on all the labor that went into the extra work involved. The finished job looks great ! My wife and I feel much better with our year old twins crawling on our new floor. Thanks Big Dog for all your hard work

The flooring is gorgeous and my contractor who is doing the installation is very happy with the quality of the flooring. The floors are even prettier than the samples in the floor. Derrick was especially helpful while I was making my choices for the flooring.

My floors are beautiful. My Floors to Your Home sales associate was cery helpful in helping me select my flooring and answered all my questions about the flooring such as floor care and wear. I was debating hardwood versus laminate but went with a high end laminate.

Repaired sub floor from water damage. New flooring and cabinets installed. Walls and ceiling repainted. Very professional and quality workmanship.

Rodney and his partner installed almost 1000ft of flooring in 3 days. The hardwood laminate on my floor was well done as I saw no loose seams between the board.

Flooring looks great and they had a quick turnaround time to get the job done. Would definitely hire again for flooring and carpet!

Infinity Floor did an awesome job on our new flooring. The entire team was extremely professional. We chose Luxury Vinyl Plank and it really updated the entire feel of our home. They left my house cleaner than it was when they started the project. We are very happy with the end result and highly recommend Infinity Flooring for your flooring needs.